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Provider ProfileCloud Voice · UCaaS · SIP Trunking · eFax · Hosted VoIP

NuWave Communications —
Cloud Voice & UCaaS for Business

NuWave Communications delivers cloud voice and unified communications solutions designed to replace legacy on-premise phone systems with modern, fully managed cloud alternatives. From hosted PBX and UCaaS to SIP trunking and cloud fax, NuWave provides a complete suite of business voice services accessible on desktop, mobile, and web. Fibi sources and advises on NuWave solutions on your behalf, at no cost to you.

Cloud PBX
No Hardware Required
UCaaS
Unified Communications
SIP
Flexible Trunking
$0
Advisory Fee

Portfolio

NuWave Communications Services

Cloud PBX, UCaaS, SIP trunking, eFax, and hosted voice — a complete cloud voice portfolio for businesses replacing legacy phone systems.

Cloud PBX & UCaaS

NuWave's cloud PBX and UCaaS platform delivers enterprise-grade phone system features without on-premise hardware. Desktop, mobile, and web apps keep distributed teams connected — with auto attendant, call queues, ring groups, voicemail-to-email, video conferencing, and instant messaging included. Designed for businesses replacing aging on-premise PBX systems or consolidating fragmented communication tools under a single cloud platform.

SIP Trunking

NuWave SIP trunking replaces traditional analog or PRI phone lines with a flexible, cost-effective VoIP connection — compatible with most IP PBX and UC platforms. Competitive rates for local, long-distance, and international calling, with scalable channel capacity that adjusts to business call volume without over-provisioning. Suitable for businesses with existing on-premise systems that want to reduce line costs while retaining their current PBX infrastructure.

eFax

NuWave eFax eliminates physical fax machines by moving document transmission to the cloud. Send and receive faxes via email, web portal, or integrated business applications — maintaining fax workflows for regulated industries like healthcare and legal without maintaining aging hardware. Supports number porting from existing fax lines, enabling a seamless transition from physical to cloud fax.

Hosted Voice

NuWave Hosted Voice is a complete hosted VoIP and PBX replacement service — providing businesses with a fully managed cloud phone system as a subscription. Includes number porting, hardware provisioning or softphone options, auto attendant, call management, voicemail, and ongoing support. Designed specifically for organizations transitioning from legacy on-premise phone systems to a cloud-first voice infrastructure.

Ideal For

Who Benefits Most from NuWave

Businesses Replacing Legacy PBX

Organizations with aging on-premise PBX systems — Mitel, Avaya, NEC — ready to transition to a cloud phone system without capital hardware investment. NuWave Hosted Voice and Cloud PBX eliminate the hardware refresh cycle while adding modern UCaaS features.

Distributed & Remote Teams

Companies with remote or hybrid workforces needing a unified communications platform accessible from any device and location. NuWave UCaaS delivers full phone system functionality through desktop apps, mobile clients, and web browsers — keeping dispersed teams connected.

SIP Trunk Cost Reduction

Businesses with an existing IP PBX looking to reduce line costs by replacing analog or PRI circuits with SIP trunking. NuWave SIP provides competitive local, long-distance, and international rates with scalable channel capacity that adjusts to actual call volume.

Regulated Industries Needing eFax

Healthcare practices, legal firms, and other regulated businesses that still rely on fax workflows can replace physical machines with NuWave eFax — maintaining compliant document transmission via email or web portal without managing fax hardware.

Why NuWave

Key Strengths

What sets NuWave Communications apart from other cloud voice providers — and where their platform delivers the most value.

Cloud-Native Voice Architecture

NuWave delivers voice services natively from the cloud — eliminating the on-premise hardware, maintenance cycles, and capital expenditure associated with traditional PBX deployments. All features, updates, and capacity adjustments are managed from a cloud admin portal without requiring technician visits or hardware upgrades.

UCaaS for Distributed Teams

NuWave's UCaaS platform supports desktop, mobile, and web applications — enabling distributed and remote workforces to use a single communications platform regardless of location. Softphone apps, mobile clients, and browser-based access ensure employees have full phone system capabilities without being tethered to a desk phone.

SIP Trunking Flexibility

NuWave SIP trunking integrates with most existing IP PBX platforms — allowing businesses to reduce line costs and gain calling flexibility without replacing their phone system. Channel capacity scales with demand, and competitive local, long-distance, and international rates make NuWave SIP a cost-effective PSTN replacement.

eFax for Regulated Workflows

NuWave eFax maintains business fax workflows without physical hardware — supporting industries that rely on document transmission for operational or regulatory reasons. Integration with email and business applications keeps fax accessible within existing workflows rather than requiring staff to manage a separate fax machine.

Why Use Fibi

NuWave Direct vs. NuWave Through Fibi

Your contract is with NuWave either way. The difference is the advisory, comparison, and support layer around it.

AspectNuWave DirectNuWave Through Fibi
Vendor comparisonNuWave onlyNuWave vs RingCentral, 8x8, Vonage & more
Quote turnaroundStandard sales cycle24–48 hours across all platforms
Contract supportNuWave account teamIndependent advisor representing you
Fit assessmentNuWave-only recommendationMatched to your voice and UC requirements
Post-go-live supportNuWave support onlyFibi escalation + NuWave support
Advisory feeN/A$0 — carrier-funded

Fit Guide

Is This the Right Provider for You?

Best For

  • Businesses with aging on-premise PBX systems ready to move to a cloud phone platform without capital hardware investment
  • Distributed and remote-first organizations needing a unified communications platform accessible from desktop, mobile, and web on any device
  • Businesses with an existing IP PBX looking to reduce PSTN line costs by replacing analog or PRI circuits with SIP trunking
  • Healthcare, legal, and regulated businesses that need to maintain fax workflows without physical machines using cloud eFax

May Not Be Ideal If

  • Very large enterprise organizations with complex global voice requirements that need carrier-grade MPLS voice infrastructure
  • Organizations with highly customized on-premise PBX configurations requiring deep integration with legacy systems that cloud platforms cannot replicate

FAQ

Cloud Voice & UCaaS Questions Answered

Get a Free NuWave Quote Through Fibi

Fibi will evaluate NuWave Communications alongside other UCaaS and cloud voice providers for your specific business requirements — hosted PBX, SIP trunking, eFax, and unified communications fit. Side-by-side comparison, no obligation, no sales pressure.

Fibi is an independent technology advisor comparing 300+ providers. We recommend what fits your business — not what pays us more.