Business Fiber Internet
Business fiber delivers symmetric gigabit speeds, 99.99% uptime SLAs, and 4-hour repair guarantees. Fibi checks availability and pricing from every fiber provider at your address — AT&T, Comcast, Spectrum, Zayo, Lumen, and 300+ more — and negotiates installation costs and contract terms on your behalf.
No cost · No obligation · Results in 24 hours
What Is It
Business fiber transmits data as pulses of light through glass strands — delivering symmetric upload and download speeds over a dedicated circuit that isn't shared with neighboring businesses. This contrasts with cable, which uses shared coaxial infrastructure where bandwidth is split among all users in the area.
The practical difference shows up in three ways: consistency (fiber speed doesn't drop at 5 PM when everyone goes online), upload performance (fiber is symmetric; cable uploads are typically 10–20% of download speed), and reliability (fiber SLAs guarantee 99.99% uptime with 4-hour repair response, versus best-effort cable service).
Fibi checks fiber availability and pricing at your specific address across our full carrier network. Fiber pricing varies enormously by building and carrier — and the options a carrier's direct sales team offers you rarely include everything available at your address. We surface all available options and negotiate on your behalf.
Why It Matters
Fiber delivers equal upload and download speeds — critical for cloud VoIP, video conferencing, cloud backup, remote desktop, and any application where your employees are sending as much data as receiving.
Business fiber contracts include a formal SLA guaranteeing uptime, latency, and packet loss. If the carrier misses it, you receive financial credits — unlike residential or cable service with no meaningful guarantees.
When fiber goes down, a technician is dispatched within 4 hours. Compare this to cable's 24–48 hour response window or residential ISPs where the next available appointment might be in 5 days.
Fiber delivers 1–5ms latency versus 10–30ms for cable. For VoIP calls, video conferences, and real-time applications, this difference is perceptible — and fiber-grade latency eliminates it entirely.
Fiber uses dedicated infrastructure — your bandwidth isn't shared with neighboring businesses. Speed at 9 AM is the same as at 5 PM, every day, regardless of what others in your building are doing.
If fiber isn't already in your building, carriers typically quote construction costs of $2,000–$10,000+. On a 3-year contract, these should be fully waived — Fibi negotiates this as standard.
The Fibi Advantage
Who Needs This
High-headcount offices generate substantial simultaneous demand — video calls, cloud apps, large file transfers. Fiber's dedicated bandwidth and symmetric speeds eliminate the bottlenecks that shared broadband creates.
EHR access, telemedicine, patient data transfer, and real-time financial systems require the reliability and SLA guarantees that only business fiber provides. Compliance requirements often mandate documented SLAs.
If your employees or customers connect to servers in your building, your upload speed is their download speed. Fiber's symmetric upload eliminates the bottleneck created by cable's slow upload path.
Each VoIP call requires consistent 100 Kbps in both directions. Fiber's symmetric speeds and low jitter make it the correct infrastructure for UCaaS deployments at any scale.
Online stores, payment processing, and customer portals depend on continuous connectivity. Fiber's 99.99% SLA and 4-hour repair commitment minimize downtime risk and its revenue cost.
Dual-fiber from separate providers (or fiber primary + 5G backup) is the gold standard for resilience. Fibi coordinates availability checks and pricing across both providers simultaneously.
FAQ
Free Advisory
Tell us what you need. We'll go to market across our full carrier network and return a side-by-side comparison within 24 hours — at zero cost to you.