Transparency
Partner network & credentials
What enterprise procurement teams need to know about Fibi — how we are structured, who we work with, how we get paid, and what documentation we can provide.
Who we are
Fibi is a technology advisory firm and master agent sub-agent operating in the US business telecom market. We help companies with multiple locations evaluate, select, and manage connectivity and communications providers — at no direct cost to the client.
We operate as a sub-agent through established technology services distribution partnerships, which gives our clients access to pricing and carrier options that are typically not available through direct sales channels.
Fibi is incorporated in California. Our office is located at 6005 Vineland Ave Ste 112, North Hollywood, CA 91606.
Partner network access
Our carrier access is provided through a master agent relationship with an established technology services distributor. This gives us the ability to quote across 300+ providers — including major national carriers and regional specialists — within a single advisory engagement.
Fiber & Dedicated Internet
AT&T, Comcast Business, Spectrum Enterprise, Lumen, Frontier, Zayo, Cogent
SD-WAN & SASE
Aryaka, Comcast Business, Lumen, Windstream
UCaaS & Voice
RingCentral, Vonage, 8×8, Nextiva, Dialpad, Zoom Phone
CCaaS
Five9, Genesys, NICE CXone, Talkdesk
Fixed Wireless
T-Mobile Business, Verizon, Crown Castle, Starry
Cybersecurity
Fortinet, Palo Alto Networks, Zscaler, Cisco Meraki
Carrier availability varies by location and service type. Provider and product lists are not exhaustive. Fibi does not have exclusive agreements with any carrier.
Fee model & transparency
Fibi is compensated through commissions paid by carriers when a client signs a contract through our recommendation. The client does not pay Fibi a fee. Commission rates vary by carrier, product, contract term, and monthly recurring revenue.
We provide written fee disclosure upon request. If your procurement process requires documented commission disclosure before a recommendation is made, we can accommodate that before any carrier quotes or invoice review.
Privacy & NDA
We treat client information — current carrier invoices, contract terms, network architecture, and contact details — as confidential. We do not share client data with carriers without explicit permission.
A mutual NDA is available before any invoice or contract review. If your organization requires an NDA before sharing telecom spend data, we can execute one prior to beginning the analysis.
We do not use client information for marketing purposes. All information shared during the advisory process is used solely to source and evaluate carrier options for that client.
Enterprise procurement support
We work with procurement teams regularly. The following documentation is available upon request:
W-9
Available upon request
NDA
Mutual NDA available before invoice or contract review
Vendor registration
Fibi can complete standard vendor onboarding forms
Proof of carrier relationship
Written confirmation of partner status available for primary carriers
Fee disclosure
Written commission disclosure available; specific amounts vary by carrier and contract
Insurance documentation
Documentation available upon request
To request documentation, email [email protected] with your organization name and the specific document needed.
Business standing
Fibi is accredited by the Better Business Bureau (BBB). Our BBB profile includes our business address, accreditation status, and complaint history.
Questions about our structure or documentation?
Contact us directly. Enterprise accounts can request documentation, NDA execution, or a vendor registration call before starting any advisory work.