TeraGo —
Fixed Wireless DIA & Business Broadband Across Canada

TeraGo is a Canadian fixed wireless internet service provider delivering dedicated internet access and broadband internet over its proprietary fixed wireless network to business customers across Canada. TeraGo operates licensed spectrum — including the largest holdings of 24GHz and 38GHz spectrum in Canada — and builds its network exclusively for business customers, providing dedicated internet access (DIA) with symmetric bandwidth and business-grade SLA commitments, and fixed wireless broadband for locations where fiber-based internet is unavailable or cost-prohibitive. Fibi sources and advises on TeraGo alongside other Canadian and national connectivity providers at no cost to you.

TeraGo Fixed Wireless Dedicated Internet Access (DIA) is a dedicated, unshared circuit providing symmetric bandwidth — the same speed in both upload and download directions — with a business SLA covering availability and mean time to repair. DIA is the appropriate product for businesses that need consistent, predictable internet performance with contractual service guarantees. TeraGo Fixed Wireless Broadband is a business broadband product delivered over the same fixed wireless network but without the dedicated bandwidth and full SLA commitment of a DIA circuit — appropriate for locations where cost is the primary constraint and some degree of bandwidth sharing is acceptable. Both products are delivered over TeraGo's fixed wireless network and are available exclusively to business customers.

TeraGo operates fixed wireless infrastructure across Canadian business markets — including suburban and secondary markets outside the fiber footprints of the major national telcos. Fixed wireless is inherently a line-of-sight technology, so coverage is determined by TeraGo tower locations relative to the customer building. TeraGo provides address-level coverage checks for prospective customers. The service is available in markets across Ontario, Alberta, British Columbia, and other Canadian provinces — with the strongest presence in suburban business parks, industrial areas, and secondary markets where TeraGo's fixed wireless infrastructure was built to serve businesses that national telco fiber builds did not prioritize.

TeraGo fixed wireless DIA is backed by a 99.9% availability SLA with a four-hour mean time to repair (MTTR) commitment — comparable to the SLA terms offered by fiber-based DIA providers in the same markets. The 99.9% availability SLA and four-hour MTTR are key differentiators from cable and DSL business internet products, which typically do not offer contractual repair time commitments. For businesses that require a business-grade service agreement rather than a best-efforts broadband product, TeraGo DIA delivers the SLA structure of a dedicated internet circuit over a wireless medium.

TeraGo is most appropriate for Canadian businesses in three scenarios. First, when fiber-based DIA from Bell, Rogers, TELUS, or a regional fiber provider is not available at the location — where TeraGo fixed wireless DIA is often the only business-grade dedicated internet option. Second, when fiber is technically available but the installation timeline is long and the business needs connectivity sooner — where TeraGo can often provision faster than a fiber build requires. Third, when the business needs a physically diverse secondary internet circuit alongside a fiber primary — where TeraGo fixed wireless provides a path that is not vulnerable to the same cable infrastructure failures as the primary fiber circuit.

No. Your agreement is directly with TeraGo. Fibi provides independent advisory at no cost — evaluating TeraGo alongside other Canadian and national connectivity providers based on your location, bandwidth requirements, and whether fixed wireless DIA, fixed wireless broadband, or an alternative technology is the right fit. Fibi's advisory is funded through the standard vendor channel, with no impact on your contract terms or service.