Carrier Profiles

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Fibi works with AT&T, Comcast, Spectrum, and 300+ other carriers. Explore in-depth profiles covering services, strengths, compliance, and common questions — then let us quote them all side by side, at no cost.

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Profiles

Featured Carriers

In-depth profiles covering each carrier's full service portfolio, key strengths, ideal use cases, and common buyer questions.

AT&T Business

AT&T Business

National · Enterprise

Nationwide fiber backbone, 5G wireless, dedicated internet, SD-WAN, SASE, managed cybersecurity (AT&T Alien Labs), NetBond cloud connectivity, and UCaaS. The default enterprise carrier for multi-site, healthcare, and government deployments.

Dedicated FiberSD-WAN / SASECybersecurityUCaaSFedRAMPHIPAA
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Comcast Business

Comcast Business

National · SMB & Mid-Market

HFC and fiber broadband reaching deep into suburban markets, dedicated internet, SD-WAN/SASE, managed cybersecurity (MDR/EDR/DDoS), VoiceEdge UCaaS, SIP trunking, WiFi Pro, and MPLS — available as individual services or a bundled stack.

Business InternetSD-WAN / SASEVoiceEdge UCaaSWiFi ProDDoS ProtectionMPLS
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Spectrum Business

Spectrum Business

National · No Contracts · SMB

No long-term contracts on standard plans, full bundled stack of internet, voice (RingCentral UCaaS), TV, mobile, and managed WiFi. Two managed network tiers (Cisco Meraki & Fortinet). Strong in suburban and secondary markets across the Charter footprint.

No ContractManaged Network EdgeUCaaS (RingCentral)Cloud ConnectWavelengthsSpectrum Mobile
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Verizon Business

Verizon Business

National & Global · Large Enterprise · WAN + UCaaS + Security

Serving 99% of the Fortune 500 — Verizon Business delivers global WAN (MPLS, SD-WAN, DIA, Wavelengths), SIP Trunking, UCCaaS, Microsoft Teams Calling (the only US carrier with all 3 architectures), BlueJeans video, Virtual Contact Center, 50+ data centers, and managed security (MDR, DDoS, Zero Trust). 19× Gartner Magic Quadrant Leader for Global WAN Services. Network in 190+ countries, 2,700+ cities.

Global WAN / MPLSSD-WAN / SDSBTeams Calling (3 Solutions)MDR / Zero TrustFedRAMP19× Gartner Leader
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Lumen Technologies

Lumen Technologies

Global · Mid-Market & Enterprise

One of the world's largest fiber backbone operators — delivering adaptive networking (MPLS, SD-WAN, NaaS), hybrid cloud and edge computing, in-network security via Black Lotus Labs, optical transport (Wavelengths), and voice for large enterprise WAN transformation.

Adaptive WAN / NaaSConnected SecurityHybrid Cloud & EdgeWavelengthsFedRAMPCMMC
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GTT Communications

GTT Communications

Global · Multinational Enterprise · SD-WAN · MPLS · Security

Global Tier 1 network operator — owned IP backbone spanning 260+ cities, 6 continents, and 140+ countries. Managed SD-WAN (VMware), MPLS, DIA, IP Transit, MDR/SOC, DDoS mitigation, cloud connect, and EnvisionDX portal. Barry Callebaut: 130+ sites, 77% bandwidth increase, 66% cost reduction.

Managed SD-WANMPLS / DIAMDR / 24x7 SOCDDoS MitigationEnvisionDXISO 27001
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Cox Business

Cox Business

Regional · SMB & Mid-Market · 18-State Footprint

The largest private telecommunications company in America — serving 400,000+ commercial customers across 18 states. Cox Business Internet (DOCSIS 3.1, up to 1 Gbps), Optical Internet (dedicated fiber, up to 100 Gbps), burstable SIP Trunking, VoiceManager Unlimited UCaaS, Net Assurance failover, and RapidScale cloud.

Business InternetOptical FiberSIP TrunkingVoiceManager UCaaSNet AssuranceRapidScale
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RingCentral

RingCentral

Global · UCaaS + CCaaS

Market-leading cloud communications platform — RingEX (UCaaS: phone, video, messaging), RingCX (CCaaS: omni-channel contact center), Engage Voice (outbound dialer), and Global Office (40+ countries). One platform, one vendor, 99.999% uptime SLA, 300+ integrations.

RingEX UCaaSRingCX CCaaSEngage VoiceGlobal OfficeMS Teams Integration99.999% SLA
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Zoom

Zoom

Global · SMB & Mid-Market · Video-Native

The world's most recognized video platform — expanded into full UCaaS and CCaaS with Zoom Phone, Zoom Contact Center, Zoom Chat, Zoom Rooms, and Zoom AI Companion included at no extra cost. Zero learning curve for organizations already using Zoom Meetings. NASDAQ:ZM public company.

Zoom Phone (UCaaS)Zoom Contact CenterAI Companion IncludedZoom RoomsVideo-NativeNASDAQ:ZM
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8x8 XCaaS

8x8 XCaaS

Global · SMB & Mid-Market · UCaaS + CCaaS

The only platform that natively unifies UCaaS and CCaaS — business phone, contact center, video meetings, and team chat in one architecture. Single admin, shared integrations, Mix-and-Match licensing, and a financially guaranteed 99.999% uptime SLA. 55+ countries supported.

XCaaS (UCaaS + CCaaS)Business PhoneContact CenterVideo & Chat99.999% SLAMix-and-Match
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Vonage Business

Vonage Business

Global · SMB & Mid-Market · UCaaS + CCaaS + CPaaS

Unified UCaaS and CCaaS on a single native platform — Vonage Business Communications (VBC) for calling, messaging, and video; Vonage Contact Center (VCC) for omnichannel contact center. 99.999% uptime SLA, part of Ericsson, scales to 1,500+ locations.

VBC UCaaSVCC CCaaSIntelligent WorkspaceConversation Analyzer99.999% SLAEricsson
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Cisco Webex

Cisco Webex

Global · Enterprise · UCaaS + CCaaS + Devices

Trusted by 95% of Fortune 500 companies — the most widely deployed enterprise communications platform in the world. Webex Calling, Meetings, Contact Center, Webinars, and hardware Devices all managed through Control Hub, a single-pane-of-glass admin console.

Webex Calling (UCaaS)Webex Contact CenterWebex DevicesControl HubFedRAMPHIPAA
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Nextiva

Nextiva

Global · SMB & Mid-Market · AI-First UCaaS + CCaaS

AI-first business communications platform — NextivaONE (voice, text, video, messaging in one app), XBert AI receptionist (answers calls 24/7, books appointments), NextIQ AI agent assist, and contact center. G2 Best Software 2026, 100,000+ businesses, 99.999% uptime.

NextivaONE UCaaSXBert AI ReceptionistNextIQ AI AssistContact CenterG2 Best 2026HIPAA
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Five9

Five9

Global · CCaaS · Gartner Leader

AI-first cloud contact center platform — Genius AI, Intelligent Virtual Agents (100+ languages), native Epic EHR integration, omnichannel, WFO, gamification, and deep CRM connectors. Gartner Magic Quadrant Leader for CCaaS. 3,000+ global customers, 99.999% uptime SLA.

Genius AI / IVANative Epic EHROmnichannelWFO & AnalyticsHIPAAGartner MQ Leader
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Genesys

Genesys

Global · Mid-Market & Enterprise · CCaaS Leader

Longest-tenured Gartner Magic Quadrant Leader for CCaaS — enterprise-grade cloud contact center on AWS microservices. 406 features released in 2023 on a weekly cadence. Generative AI, omnichannel routing, WFM, BYOC, outbound campaigns, and 350+ AppFoundry integrations.

Genesys Cloud CXGen AI & Agent AssistWFM SuiteBYOCFedRAMPGartner MQ Leader
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Windstream Enterprise

Windstream Enterprise

National · 48 States · Managed Network + Voice + Security

Fully managed SD-WAN Concierge (Velocloud, Fortinet, CATO), Hybrid WAN, OfficeSuite UCaaS (4× Gartner MQ), CCaaS powered by Talkdesk (Gartner Leader), Managed Network Security (Fortinet), and SASE — across 150,000+ fiber route miles in 48 states. The WE will Commitment includes 100% Uptime, Rate Lock, and Satisfaction Guarantees. 7,900+ healthcare orgs, 2,500+ financial institutions.

SD-WAN ConciergeOfficeSuite UCaaSTalkdesk CCaaSManaged SecurityHIPAA / PCI / GLBAWE will Commitment
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Fidium Business

Fidium Business

Regional · 20+ States · #1 Fiber Provider · 400G+ Wavelengths

Fidium Business (Consolidated Communications) delivers SLA-backed Dedicated Internet Access, SD-WAN, Ethernet, MPLS, 400G+ Wavelengths, Dark Fiber, Cloud Peer Connect, and Data Center Colocation across 67,000+ fiber route miles in 20+ states — backed by 120 years of infrastructure history and $1.7B in recent fiber investment. 99.999% core network uptime, 155+ on-net data centers, unique route diversity, and pre-set pricing for fast on-net quotes.

Fiber DIASD-WAN Managed400G+ WavelengthsDark FiberData Center ColocationMDU Bulk Internet
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Zayo

Zayo

North America · Largest Independent Fiber · 400G Wavelengths · Tier-1 IP

Zayo is the largest independent fiber network operator in North America — delivering Dark Fiber, 400G Wavelengths, Dedicated Internet Access, Ethernet, MPLS, CloudLink private cloud connectivity (AWS/Azure/GCP), vendor-agnostic Enhanced SD-WAN (Versa, VMware, Prisma, Fortinet), SASE/SSE, and Managed Edge Networking. 80+ Quick-Connect data centers with 10G in 10 days. zInsights AIOps monitors your entire WAN — including third-party circuits.

Dark Fiber400G WavelengthsCloudLinkVendor-Agnostic SD-WANSASE / SSEQuick-Connect 10 Days
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Crown Castle

Crown Castle

Nationwide · S&P 500 · Metro Fiber + Small Cells + Dark Fiber

America's largest shared communications infrastructure — 85,000 metro fiber route miles, 40,000+ towers, 120,000+ small cells, and 37,000+ on-net buildings across every major US market. Enterprise services: Dark Fiber, 100G Wavelengths, Metro-E Advanced Private Line, DIA, Cloud Connect, managed SD-WAN and SASE (Versa single-pass), Optical Encryption, DDoS Defense, and Cyber Defense. 99.999% uptime, 4 diverse NOCs, dedicated client service manager per account.

Dark FiberMetro-E Private LineSD-WAN / SASE (Versa)Small CellsOptical Encryption99.999% Uptime
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Segra

Segra

Regional · 21 States · 100% Owned Fiber · 98% Retention

Segra (formerly Unite Private Networks) is a regional fiber provider with 25+ years of operation — 10,000+ metro fiber route miles, 7,500+ on-net buildings, and a 98% customer retention rate. Services: Metro Ethernet (EPL/EHUB/ELAN, 10M–10G), Dedicated Internet Access, Scalable Wavelengths (10G–100G), Dark Fiber, Cloud Connect (AWS/Azure/Google/Oracle/IBM/Salesforce), FiberVoice, SD-WAN, and custom WAN builds. Core markets: Kansas City, Denver, Des Moines, Omaha, Little Rock, Albuquerque, and major Texas metros.

Metro Ethernet EPL/EHUB/ELANFiber DIADark FiberCloud ConnectFiberVoiceGov Certified (CAGE/DUNS)
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NTT Cloud Communications

NTT Cloud Communications

Global · #1 Microsoft Operator Connect · NTT DATA Group · $11B

Part of NTT DATA Group — $11B Fortune 50 organization with 100+ years as a telephone provider. NTT Cloud Communications operates a proprietary Tier-1 global carrier network with PSTN coverage in 40 countries and 11.9B voice minutes/year. Services: Microsoft Teams Operator Connect (#1 globally), Universal Calling Plans (40 countries), Nice CXone (Global Platinum), Genesys Cloud CX (Global Elite), Cisco Webex (Gold Partner), Zoom Phone, Managed UCaaS/CCaaS, compliance recording, Enterprise SMS, Agentic AI (Copilot Studio, 23 languages), AudioCodes hardware, and UC/CX consulting. 40% average savings through platform consolidation.

#1 Teams Operator ConnectNice CXone Global PlatinumGenesys Global EliteUniversal Calling PlansAgentic AI (23 Languages)Microsoft Solutions Partner
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NTT Global Data Centers

NTT Global Data Centers

Global · 20+ Countries · 7 North America Campuses · Tier 3 · 1,000+ MW

Part of NTT DATA Group (Fortune 50, $11B). NTT Global Data Centers operates 1,000+ MW of carrier-neutral, Tier 3 colocation across 20+ countries — with 7 North America campuses: Northern Virginia (522 MW), Phoenix (240 MW), Chicago (206 MW), Hillsboro OR (138 MW), Dallas (124 MW), Sacramento (52.7 MW), and Silicon Valley (16 MW). ~1,298 MW total designed IT load. Services: Rack/Cabinet, Cage, Suite/Vault, Large-Scale Custom, Powered Shell/Build-to-Suit, Cloud On-Ramp (AWS/Azure/Google), carrier-neutral interconnection, Remote Hands, and 24x7 operations. 100% availability commitment. 700+ MW planned expansion.

Tier 3 All US CampusesCarrier-NeutralCloud On-RampLarge-Scale / Hyperscale100% AvailabilitySOC 1 / SOC 2 / ISO 27001
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GoTo

GoTo

Global · UCaaS + CCaaS + IT Management · SMB & Mid-Market

GoTo delivers a unified platform combining GoTo Connect (cloud PBX with 100+ features, 50+ country calling), GoTo Contact Center (omnichannel CCaaS with AI quality management and sentiment analysis), GoTo Resolve (RMM + IT helpdesk in Teams/Slack), and Rescue (enterprise remote support — 99.99% SLA, AES-256). Deep Microsoft Teams integration with three architectures including full GoTo Connect inside Teams without additional Microsoft Calling Plan licenses. Strong in automotive dealerships, insurance, and IT-light SMB organizations.

GoTo Connect UCaaSAI Contact CenterMS Teams IntegrationGoTo Resolve RMMRescue (LogMeIn)HIPAA / GDPR / SOC 2
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Ooma

Ooma

NYSE: OOMA · US & Canada · POTS Replacement + UCaaS + Hospitality

Public company (NYSE: OOMA), 2.5M+ users, #1 Business Phone 12 years running. Ooma AirDial is the leading POTS replacement for fire alarms, elevators, and security systems — patented MultiPath active-active technology (simultaneous LTE + Ethernet), Fail Safe not Fail Over, NFPA 72/ASME A17.1B/UL 864/FDNY/CAL Fire certified. Also: Enterprise UCaaS/CCaaS (99.999% uptime), Ooma Hospitality (turnkey hotel phone + PMS integration), SIP trunking, Teams Direct Routing, and fixed wireless internet.

AirDial POTS ReplacementMultiPath (Active-Active)NFPA 72 / FDNY CertifiedUCaaS / CCaaSHospitalitySIP Trunking
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Intermedia

Intermedia

Nationwide US · UCaaS + CCaaS · Healthcare · Financial Services · Legal · Education

Unified platform for phone, video, chat, contact center, file management, and archiving — one flat per-user rate, free device included, no required contracts. Financially-backed 99.999% SLA. Deep vertical specialization: Healthcare (7 EHR integrations — Epic, Cerner, MEDITECH; Patient Assist/Notify/Engage; HIPAA BAA), Financial Services (FINRA/SEC/NASD archiving, SOX, PCI-DSS), Legal (Clio/AbacusNext billable time auto-capture, ABA/RPC, legal hold), and K-12/Higher Ed (TIPS-USA/NY OGS cooperative purchasing, Teams integration).

Unite UCaaS (90+ Features)Contact Center + Dynamic NotificationsUnite Archiving + Legal HoldEHR Integration (7 Platforms)FINRA / HIPAA / SOC 2Free Device Per License
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NICE CXone

NICE CXone

Nasdaq: NICE · Global · #1 Cloud CCaaS · 25,000+ Orgs · 150+ Countries

#1 cloud-native customer experience platform globally. The only cloud CCaaS provider with FedRAMP Certification. The only vendor recognized as Gartner Magic Quadrant Leader in both CCaaS and Workforce Management. Enlighten AI — purpose-built on 30+ years of CX data — scores 100% of interactions automatically, drives real-time agent coaching, and optimizes every customer touchpoint. 25,000+ organizations including 85+ Fortune 100. Suitable for any contact center 20+ agents. Can deploy on top of existing phone systems via CXone Applink.

#1 Cloud CCaaS GloballyOnly FedRAMP Certified CCaaSGartner Leader: CCaaS + WFMEnlighten AI (30+ Yrs Data)85+ Fortune 100 ClientsCXone Applink
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Talkdesk CX Cloud

Talkdesk CX Cloud

Automation-First · Gartner Leader CCaaS · 1,800+ Customers

Automation-first cloud contact center with predictive dialing (200–300% more contacts/agent), Salesforce-native Power Dialing (+50% connect rates), HIPAA-compliant custom AWS call recording, AI virtual agents, Interaction Analytics, and Talkdesk for Industry vertical solutions. Gartner Magic Quadrant Leader. 1,800+ customers including IBM, Acxiom, Trivago. Case studies: Zumiez (retail) and Cognosante (500+ seats in 2 days).

Predictive DialingSalesforce Power DialingHIPAA AWS RecordingAI Virtual AgentsGartner Leader CCaaSTalkdesk for Industry
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More carrier profiles coming soon

Windstream, Consolidated, Frontier, and others — profiles added continuously. All are available through Fibi even before a profile is published.

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