Fidium Business (Consolidated Communications) delivers SLA-backed Dedicated Internet Access, SD-WAN, Ethernet, MPLS, 400G+ Wavelengths, Dark Fiber, Cloud Peer Connect, and Data Center Colocation across 67,000+ fiber route miles in 20+ states — backed by 120 years of infrastructure history and $1.7 billion in recent fiber investment. The #1 fiber provider in its regional footprint with 99.999% core network availability, unique route diversity, and pre-set pricing for fast on-net and near-net quotes. Fibi sources and negotiates Fidium Business on your behalf, at no cost.
Regional Coverage — 20+ States
Fidium Business is a regional provider — not a national carrier. Its footprint covers 20+ states including California, Texas, Pennsylvania, New York, Illinois, Oklahoma, northern New England, and adjacent markets. Within this footprint, Fidium is the #1 fiber provider with 67,000+ route miles, 250,000+ on-net/near-net buildings, and pre-set on-net pricing. For multi-location businesses with sites outside the Fidium footprint, Fibi can structure a mixed-carrier solution pairing Fidium with a national provider for full coverage.
Portfolio
Fiber DIA, SD-WAN, Ethernet, Wavelengths, Dark Fiber, Cloud Peer Connect, Data Center Colocation, UCaaS, SIP Trunking, Teams Direct Routing, MDU Bulk Internet, and managed security — all on Fidium's owned fiber backbone.
Fidium Business Dedicated Internet Access delivers symmetric, uncontended bandwidth over Fidium's owned fiber-optic network — with SLA-backed uptime, latency, and throughput guarantees. Symmetric speeds eliminate the upload bottleneck that asymmetric cable or HFC services create for cloud uploads, VoIP, video conferencing, and backup replication. Available across 1.5 million GIG+ capable service locations in Fidium's footprint. Pre-set pricing for on-net and near-net addresses enables faster quotes compared to carriers requiring custom engineering per location. 99.999% core network availability with 3,200 field technicians providing local support.
Fidium Cloud WiFi provides enterprise-grade wireless LAN management — cloud-controller access point deployment, configuration, monitoring, and analytics managed through a cloud portal. Enables consistent WiFi policy across multiple business locations without on-premise wireless LAN controllers. Appropriate for multi-location retail, hospitality, healthcare, and education customers requiring managed wireless coverage with centralized IT visibility into all sites. Available as a standalone service or bundled alongside Fidium DIA, SD-WAN, and UCaaS under a single Fidium Business agreement.
Fidium Managed SD-WAN provides software-defined WAN with AI-driven operations — intelligent traffic steering across multiple WAN paths, application-aware routing and prioritization, centralized policy management, and automated failover. AI operations capabilities enable proactive issue detection and remediation based on traffic patterns rather than waiting for reactive trouble tickets. Application prioritization ensures latency-sensitive workloads (VoIP, video, EHR, financial transactions) receive appropriate QoS treatment across all WAN paths. Delivered as a fully managed service with Fidium responsible for CPE, configuration, monitoring, and ongoing management.
Fidium Ethernet services provide Layer 2 point-to-point and multipoint connectivity — Ethernet Private Line, Ethernet Virtual Private Line (EVPL), and Ethernet LAN (E-LAN/VPLS) — on Fidium's fiber backbone for deterministic, low-latency site-to-site connectivity. Private IP (MPLS VPN) provides Layer 3 any-to-any routing across Fidium's backbone with Class of Service (CoS) traffic prioritization for multi-site enterprise WAN deployments. Both Ethernet and MPLS services run on Fidium's owned fiber infrastructure — providing the route diversity and physical path uniqueness that enterprise customers require for network redundancy architectures.
Fidium Cloud Peer Connect provides private, dedicated connectivity from Fidium's network directly to major public cloud platforms (AWS, Azure, Google Cloud) — bypassing the public internet for cloud-bound workloads. Private cloud connectivity reduces latency, improves security posture by eliminating public internet exposure, and delivers predictable performance SLAs for cloud workloads that cannot tolerate public internet variability. Available for enterprises standardizing on cloud-first architectures that require carrier-grade private connectivity between on-premise or colocation infrastructure and cloud environments.
Fidium Dark Fiber provides unlit optical fiber capacity on Fidium's route network — leased directly to enterprise customers, carriers, and data center operators who want to run their own optical equipment on Fidium's physical infrastructure. Dark fiber is appropriate for large enterprises, cloud providers, and carriers with internal optical expertise who prefer to control their own wavelength multiplexing rather than purchasing a managed lit service. Fidium's 67,000+ fiber route miles and 400+ PoPs/COs provide broad geographic availability of dark fiber routes, including unique paths that are not collocated with national carrier networks.
Fidium Wavelength Services deliver dedicated optical transport at 1G, 10G, 100G, and 400G per wavelength — with 800G and 1.2T on the active product roadmap. Each wavelength is a dedicated optical channel with no shared contention, sub-millisecond latency on key routes, and zero encryption overhead compared to IP-layer services. Wavelengths are the preferred connectivity architecture for GenAI and HPC applications (GPU cluster interconnect, large model training, inference endpoint connectivity), data center interconnect (DCI), disaster recovery replication at high throughput, and financial market data distribution requiring microsecond-class latency. Fidium's network core runs at 100G with upgrades to 400G in progress.
Fidium provides physical data center access to 155+ on-net and 145+ near-net data center facilities across its footprint — enabling enterprises to colocate servers and network equipment with direct, on-net cross-connect to Fidium's fiber backbone. On-net data center connectivity delivers the lowest latency, highest bandwidth, and most competitive pricing for colocation customers sourcing connectivity from the same provider managing their network. Near-net data centers are reachable via short fiber extensions. For data center operators and cloud providers evaluating connectivity options, Fidium's 300+ data center relationships and 400+ PoP/CO footprint provide broad interconnection optionality.
Fidium Construction as a Service provides turnkey fiber infrastructure build — engineering, permitting, trenching, conduit installation, splicing, and testing — managed by Fidium for enterprise customers, real estate developers, and institutional buyers. CaaS extends Fidium's fiber network to locations not yet on-net, enabling new enterprise sites, greenfield developments, and MDU properties to receive Fidium fiber connectivity without the customer managing construction directly. Backed by 3,200 field technicians and 120+ years of infrastructure construction expertise — a differentiated capability compared to national carriers without owned field construction forces in the markets they serve.
Fidium MDU Bulk Internet delivers building-wide symmetric gigabit fiber connectivity to apartment complexes, condominiums, student housing, senior living communities, and mixed-use developments — contracted by the property owner and included as a resident amenity. Residents receive symmetric gigabit internet from move-in day with no individual sign-up, no installation wait, and no separate ISP contract. For property owners, bulk fiber increases property value, reduces resident churn, and eliminates the support burden of managing individual resident ISP relationships. Delivered over the same enterprise-grade fiber infrastructure as Fidium's commercial services.
Fidium Business UCaaS provides cloud-hosted business communications — calling, voicemail, auto-attendant, mobility, and collaboration features under a managed service. VoIP and SIP Trunking provide PSTN connectivity for IP PBX and UCaaS systems with number porting, E911, and DID. IP PRI delivers traditional PRI circuit emulation over IP for organizations requiring compatibility with legacy PBX hardware. Microsoft Teams Direct Routing extends Fidium PSTN calling to Microsoft Teams — enabling enterprises standardizing on Teams as their primary communications platform to use Fidium as their PSTN carrier without a separate SBC or operator connect relationship.
Fidium Business Call Center provides cloud-based inbound and outbound contact center capabilities — ACD routing, IVR, queue management, agent reporting, and multi-site call distribution. Available under the Fidium Business commercial relationship alongside connectivity and UCaaS for organizations that prefer a single vendor for WAN, voice, and contact center infrastructure. Appropriate for businesses with customer-facing call handling requirements ranging from basic call queuing to multi-queue, multi-site contact center configurations.
Fidium DDoS Mitigation provides volumetric and application-layer attack scrubbing — protecting enterprise internet connections against distributed denial-of-service attacks before traffic reaches customer infrastructure. Cloud Firewall delivers next-generation firewall capabilities as a cloud-delivered service — eliminating the need for on-premise NGFW appliances for organizations adopting a cloud-first security posture. Available alongside Fidium DIA and SD-WAN under the same commercial relationship — enabling enterprises to consolidate network and security services under a single Fidium agreement.
Ideal For
Hyperscalers, GPU-as-a-service providers, and AI infrastructure operators use Fidium 400G+ Wavelengths for GPU cluster interconnect, large-model training pipelines, and inference endpoint connectivity where IP-layer services cannot cost-effectively deliver the required throughput and latency.
Data center operators leverage Fidium's 155+ on-net and 145+ near-net data center connectivity, unique route diversity for DCI redundancy, and Dark Fiber for custom optical deployments — often as a route-diverse complement to national carrier networks already in place.
Hospitals, school districts, and government agencies rely on Fidium's HIPAA/FERPA/GLBA-aligned network services, E-Rate eligibility for K-12, and owned-fiber reliability within Fidium markets where 99.999% core uptime is a contractual commitment rather than a marketing claim.
Real estate developers and property management companies use Fidium MDU Bulk Internet and Construction as a Service to build fiber-as-amenity into new construction and existing MDU properties — increasing property value, reducing resident churn, and eliminating individual ISP coordination.
Why Fidium Business
What distinguishes Fidium Business from national carriers and regional competitors — and where its density, diversity, and capacity advantages matter most.
Fidium Business is the #1 fiber provider within its regional footprint — with 67,000+ fiber route miles, 400+ Points of Presence and Central Offices, and 1.5 million GIG+ capable service locations across 20+ states. The 99.999% core network availability SLA reflects genuine infrastructure investment: $1.7 billion deployed in recent fiber expansion on a network that Fidium owns and operates rather than leasing from a third party. Within its markets, Fidium's fiber density exceeds national carriers that serve the same geography via leased or overlapping routes.
Fidium's fiber routes are physically distinct from the national carrier networks (AT&T, Lumen, Zayo) that dominate enterprise diversity conversations. For enterprises and data centers requiring true physical path diversity — separate conduit, separate rights-of-way, different street routes — a Fidium circuit provides genuine route independence rather than the pseudo-diversity of two services sharing the same underlying cable infrastructure. This is a material operational advantage for financial institutions, hospitals, and government agencies where a single fiber cut must not disable both primary and backup circuits simultaneously.
Fidium's network core runs at 100G (upgrading to 400G) and its Wavelength Services already deliver 400G per channel — with 800G and 1.2T on the active product roadmap. For hyperscalers, cloud providers, and enterprises building GenAI and HPC infrastructure, Fidium's high-capacity optical network provides the bandwidth headroom and capacity growth path that IP-layer services cannot cost-effectively deliver. 155+ on-net and 145+ near-net data centers provide broad interconnection for colocation and cloud workloads requiring the highest-throughput connectivity.
Consolidated Communications — the company behind Fidium Business — has operated telecommunications infrastructure since 1894. The company's 120+ year operating history means its network has been built, maintained, and upgraded through multiple technology generations: copper → fiber, analog → digital, TDM → IP → optical. The recent $1.7 billion fiber investment is not a startup deploying into untested markets — it is a company with deep local market knowledge, established regulatory relationships, and a proven track record of infrastructure operations converting its legacy copper footprint to modern fiber.
Network Infrastructure
Fidium Business infrastructure at a glance — owned fiber, data center reach, field strength, and capacity headroom.
Compliance
Fidium Business supports regulated deployments across healthcare, education, financial services, and government — with HIPAA, PCI-DSS, FERPA, and GLBA-aligned network configurations.
Fidium Business supports HIPAA-eligible network and connectivity deployments for healthcare organizations — including hospitals, physician practices, dental groups, and health systems requiring BAA support and HIPAA-aligned network configurations for PHI-adjacent environments.
Fidium Business supports PCI-DSS compliant network environments for retail, financial services, and healthcare customers handling payment card data — with network segmentation, dedicated circuits, and SLA-backed infrastructure that meets PCI-DSS network security control requirements.
Fidium Business serves K-12 school districts and higher education institutions with FERPA-aligned network deployments — including E-Rate eligible services for qualifying educational organizations and managed fiber infrastructure for school campuses across its footprint.
Fidium Business serves financial institutions with GLBA-compliant network and security configurations — supporting bank branches, credit unions, and insurance agencies requiring regulated data handling and network security controls aligned with financial services compliance requirements.
Why Use Fibi
Your contract is with Fidium Business either way. The difference is the advisory, competitive comparison, and ongoing support layer.
| Aspect | Fidium Direct | Fidium Through Fibi |
|---|---|---|
| Pricing | Published rack rate | Volume-negotiated — equal or better |
| Platform comparison | Fidium only | Fidium vs AT&T, Lumen, Comcast, Windstream |
| Quote turnaround | Fast for on-net (pre-set pricing) | 24–48 hrs across all providers, incl. on-net |
| Out-of-footprint | Fidium cannot serve outside 20+ state region | Fibi pairs Fidium + national carrier for all sites |
| Contract support | Fidium account team | Independent advisor representing you |
| Post-go-live | Fidium 24/7 support + dedicated account team | Fibi escalation + Fidium support |
| Advisory fee | N/A | $0 — vendor-funded |
FAQ
Fibi will evaluate Fidium Business alongside AT&T, Lumen, Comcast, Windstream, and other regional fiber providers for your specific locations — benchmarking DIA, WAN, Wavelengths, and colocation options — and negotiate pricing on your behalf. For locations outside the Fidium footprint, Fibi covers those too. No obligation, no sales pressure.
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