SpectrumVoIP —
Hosted VoIP & UCaaS, All-Inclusive Everything Plan
SpectrumVoIP is positioned for SMB and mid-market operating models that want a hosted VoIP and UCaaS phone system delivered as a flat-rate all-inclusive package — onsite installation, new phone equipment, dedicated onboarding project manager, unlimited live training, and 24/7 U.S.-based tech support all bundled into one monthly rate. Note: SpectrumVoIP is a separate company from Charter Spectrum. Fibi sources and negotiates SpectrumVoIP on your behalf, at no cost to your business.
Portfolio
Hosted VoIP + UCaaS + Hardware + Onsite Install Under One Flat Rate
A unified hosted-VoIP and UCaaS package under one operator — voice, UCaaS features, new phone equipment, onsite installation, dedicated onboarding PM, unlimited live training, 24/7 U.S.-based support, customer portal, and call-center reporting — all bundled in one Everything Plan monthly rate.
Hosted VoIP & Cloud Phone System
Full-featured hosted VoIP and cloud phone system delivered over your existing internet connection — fitting SMB and mid-market buyers replacing legacy on-prem PBX, traditional copper lines, or fragmented multi-site phone systems with one cloud-delivered phone platform under one operator.
UCaaS — Unified Communications
UCaaS delivered as part of the Everything Plan — voice, messaging, and unified communications under one platform — fitting buyers consolidating their voice and collaboration estate without negotiating separate UCaaS, SMS, and conferencing line items per feature.
Everything Plan — Flat-Rate All-Inclusive UCaaS
The Everything Plan bundles voice, UCaaS features, hardware, installation, onboarding, training, and 24/7 support in one flat monthly rate with zero upfront charges — fitting buyers whose total-cost-of-ownership comparisons keep getting muddied by tier upgrades, hardware procurement, and professional-services line items at other UCaaS providers.
Onsite Installation Included
Onsite installation included in the monthly rate at no upfront charge — fitting buyers whose multi-site or distributed locations need physical install support rather than ship-and-self-install hardware kits, and who don't want a separate professional-services line item to deploy the phone system.
New Phone Equipment Included
Brand-new phone equipment included in the monthly rate with zero upfront hardware purchase — fitting buyers who want the hardware capex line item bundled into the monthly UCaaS rate rather than negotiated separately as an upfront purchase or a multi-year hardware lease.
Dedicated Onboarding Project Manager
Each customer gets a dedicated onboarding project manager — fitting buyers whose phone-system deployment is operationally non-trivial (multi-site, complex call flows, contact-center routing, integration with existing systems) and whose past UCaaS deployments stalled due to under-resourced onboarding from the provider side.
Unlimited Live Training
Unlimited live training sessions for end users and admins included in the Everything Plan — fitting buyers with high turnover, frequent admin changes, or multi-site rollouts that need ongoing training cadence rather than a one-time training session that goes stale as users churn.
24/7 U.S.-Based Technical Support
24/7 U.S.-based technical support included in the monthly rate — fitting buyers whose business hours span time zones, who experience call-quality issues outside business hours, or who have prior experience with offshored tier-1 support that requires multiple escalations to reach a competent voice engineer.
Customer Portal & Call-Center Reporting
Intuitive customer portal plus call-center reporting — fitting buyers running call-center operations or sales teams that need real-time call metrics, queue performance, agent utilization, and inbound/outbound call analytics under the same operator that handles their phone system.
Ideal For
SMB & Mid-Market — Professional Services, Healthcare, Multi-Site & Field Operations
Professional Services
Professional-services firms (legal, accounting, consulting) replacing legacy PBX with cloud-delivered phone systems and wanting bundled hardware, install, and 24/7 support without separate procurement tracks.
Healthcare Practices
Healthcare practices (medical, dental, specialty) needing a HIPAA-aware hosted phone system with onsite install and dedicated onboarding rather than ship-and-self-install hardware kits.
Multi-Site Operations
Multi-site SMB and mid-market operating models needing consistent hosted VoIP and UCaaS across all locations with bundled onsite installation and unlimited training as users churn.
Field & Construction Ops
Field, construction, and trades operating models with mobile workforces, dispatch needs, and call-handling requirements that need cloud phone plus call-center reporting under one bundled package.
Why SpectrumVoIP
Where SpectrumVoIP Stands Out as a Hosted VoIP + UCaaS Operator
Structural advantages that justify SpectrumVoIP as a flat-rate all-inclusive UCaaS operator rather than a tier-based UCaaS platform that prices hardware, install, and support separately.
SpectrumVoIP's Everything Plan includes voice, UCaaS features, hardware, installation, onboarding, training, and 24/7 support in one flat monthly rate with zero upfront charges. Fits buyers tired of tier-based pricing matrices and feature-by-feature add-on line items at other UCaaS providers.
New phone equipment plus onsite installation are included in the monthly rate — fitting buyers whose UCaaS-deployment friction historically came from hardware procurement and professional-services line items rather than the underlying voice service.
Each customer gets a dedicated onboarding project manager and unlimited live training — fitting buyers whose past UCaaS deployments stalled due to under-resourced onboarding or insufficient training cadence as users and admins churned over time.
24/7 U.S.-based technical support is included — fitting buyers whose phone-system uptime is operationally critical and who have prior experience with offshored tier-1 support requiring multiple escalations to reach a competent voice engineer. Note: SpectrumVoIP is a separate company from Charter Spectrum.
Why Use Fibi
SpectrumVoIP Direct vs. SpectrumVoIP Through Fibi
Your contract is with SpectrumVoIP either way. The difference is the comparison, sourcing, and ongoing support layer around it.
| Aspect | SpectrumVoIP Direct | SpectrumVoIP Through Fibi |
|---|---|---|
| Pricing | Standard SpectrumVoIP rates | Volume-negotiated — equal or better |
| Vendor comparison | SpectrumVoIP only | SpectrumVoIP vs major UCaaS platforms, regional hosted-VoIP providers, and call-center-first UCaaS operators |
| Quote turnaround | 5–10 business days | 24–72 hours across multiple UCaaS options |
| Architecture review | SpectrumVoIP solution architects | Independent advisor representing your interests |
| Post-go-live support | SpectrumVoIP support only | Fibi escalation + SpectrumVoIP support |
| Advisory fee | N/A | $0 — provider-funded |
FAQ
Choosing SpectrumVoIP for Hosted VoIP & UCaaS
Get a SpectrumVoIP Quote Through Fibi
Fibi will scope your hosted-VoIP / UCaaS objective against SpectrumVoIP and the most relevant alternatives — including major UCaaS platforms, regional hosted-VoIP providers, and call-center-first UCaaS operators — so you see how SpectrumVoIP's flat-rate all-inclusive Everything Plan posture compares before signing, with no obligation and no sales pressure.
Compare SpectrumVoIP against other UCaaS, hosted-VoIP, and contact-center providers