OnSIP (an Ooma Company) —
SMB Hosted VoIP, UCaaS, Softphone & Call Queues
OnSIP (an Ooma company) is a U.S.-based hosted VoIP and UCaaS provider focused on small and mid-market business voice. Hosted business voice, app-based softphones across desktop and mobile, video meetings, web-based call queues, voicemail-to-email and a redundant cloud-voice architecture engineered for outage resilience — fitting operating models whose voice platform decision favors a focused SMB-grade UCaaS provider over the largest national bundles. Fibi sources and negotiates OnSIP on your behalf, at no cost to your business.
Portfolio
Hosted Voice + UCaaS + Softphone + Video + Call Queues + Disaster Resilience
Hosted business voice and UCaaS, desktop and mobile softphone apps, video meetings, web-based call queues with analytics, voicemail-to-email and recording, and disaster-resilient multi-region cloud-voice architecture — delivered by an SMB-focused specialist backed by Ooma rather than as a side-line of an enterprise-tier carrier bundle.
Hosted Business Voice & UCaaS
Hosted business voice and unified communications for small and mid-market operating models — fitting operating models whose seat-count, feature-mix and procurement posture favor a focused UCaaS specialist over the enterprise-tier providers, and whose business case cannot absorb the platform complexity of an enterprise UCaaS deployment.
App-Based Softphone (Desktop & Mobile)
Desktop and mobile softphone apps replacing dedicated handsets where appropriate — fitting operating models whose workforce has shifted to laptops and mobile and whose CapEx posture cannot justify provisioning physical handsets at every seat, while still keeping handsets available where the role calls for one.
Video Meetings & Collaboration
Video meetings and collaboration alongside the voice platform — fitting operating models whose internal and external meeting cadence depends on consistent video tooling, and whose vendor posture wants voice and video on one platform rather than across a separate dedicated video tool tied to a different vendor relationship.
Web-Based Call Queues & Ring Groups
Browser-managed call queues, ring groups, hunt patterns and queue analytics — fitting operating models whose call-handling needs sit between basic hunt-group voicemail and a full enterprise contact-center platform, and whose program does not justify the cost or complexity of a separate CCaaS deployment.
Voicemail-to-Email & Recording
Voicemail-to-email delivery and call recording — fitting operating models whose voice workflow integrates with email and ticketing for follow-up, and whose audit, compliance or training posture requires recorded voice interactions that the operating model can retrieve without depending on the carrier as the only custodian.
Disaster-Resilient Cloud-Voice Architecture
Multi-region cloud-voice architecture engineered to absorb single-region failures and to fail over without manual intervention — fitting operating models whose voice availability requirement cannot be met by a single-data-center hosted PBX, and whose ops capacity cannot manage carrier-level voice failover engineering inside the org.
Ideal For
SMB & Lower-Mid-Market Operating Models
SMB & Lower-Mid-Market Voice
Operating models whose seat-count, feature-mix and procurement posture favor a focused UCaaS specialist over enterprise-tier providers, and whose business case cannot absorb enterprise UCaaS deployment overhead.
Distributed & Mobile Workforces
Operating models whose workforce has shifted to laptops and mobile and whose CapEx posture cannot justify physical handsets at every seat, while still keeping handsets available where the role calls for one.
Mid-Complexity Call Handling
Operating models whose call-handling needs sit between hunt-group voicemail and a full enterprise contact-center platform, and whose program does not justify the cost or complexity of a separate CCaaS deployment.
Resilience-Sensitive Operations
Operating models whose voice availability requirement cannot be met by single-data-center hosted PBX architectures, and whose ops capacity cannot manage carrier-level voice failover engineering inside the org.
Why OnSIP
Where OnSIP Stands Out as an SMB UCaaS Provider
Structural advantages that justify OnSIP over enterprise-tier UCaaS bundles and single-PBX hosted providers.
OnSIP is sized and priced for SMB and lower-mid-market operating models — fitting operating models whose seat-count, feature-mix and procurement posture favor a focused UCaaS specialist over enterprise-tier bundles, and whose business case cannot absorb the platform complexity of an enterprise UCaaS rollout.
Multi-region cloud-voice architecture engineered to absorb regional failures — fitting operating models whose voice availability requirement cannot be met by single-data-center hosted PBX architectures, and whose ops capacity cannot manage carrier-level voice failover engineering inside the org.
OnSIP operates as the focused SMB hosted-voice / UCaaS brand within Ooma — fitting operating models whose preferred buyer profile is a SMB-grade hosted-voice specialist with the financial backing and platform ecosystem of a publicly traded U.S. parent company sitting behind the operating relationship.
Hosted voice, video meetings, web-based call queues and softphone apps under one platform — fitting operating models whose vendor posture cannot tolerate splitting voice, video, queue management and softphone tooling across separately operated providers, and whose workforce mix has shifted away from dedicated handsets.
Why Use Fibi
OnSIP Direct vs. OnSIP Through Fibi
Your contract is with OnSIP either way. The difference is the comparison, sourcing and ongoing support layer around it.
| Aspect | OnSIP Direct | OnSIP Through Fibi |
|---|---|---|
| Pricing | Standard OnSIP rates | Volume-negotiated — equal or better |
| Vendor comparison | OnSIP only | OnSIP vs other SMB UCaaS / hosted-VoIP providers |
| Quote turnaround | 5–10 business days | 24–72 hours across multiple options |
| Architecture review | OnSIP solution architects | Independent advisor representing your interests |
| Post-go-live support | OnSIP support only | Fibi escalation + OnSIP support |
| Advisory fee | N/A | $0 — provider-funded |
FAQ
Choosing OnSIP for SMB Hosted VoIP & UCaaS
Get an OnSIP Quote Through Fibi
Fibi will scope your seat count, call-handling profile, softphone vs. handset mix and resilience requirements against OnSIP and other SMB UCaaS / hosted-VoIP providers — so you see how OnSIP compares on platform fit, queue capability and disaster-resilience posture before signing, with no obligation and no sales pressure.
Compare OnSIP against other UCaaS and hosted-VoIP providers