CentraCom —
Fiber DIA, CLEC & Voice for Utah Business
CentraCom is a Utah-based CLEC and fiber provider delivering Dedicated Internet Access, MPLS, Ethernet Private Line, hosted voice, and SIP trunking to businesses across the Wasatch Front and beyond. With a 99.999% availability SLA on protected DIA circuits, sub-60ms latency guarantees, and statewide coverage through WFN partner carriers, CentraCom is a primary fiber option for Utah businesses that need enterprise-grade connectivity with local support. Fibi sources and negotiates CentraCom on your behalf, at no cost to you.
Portfolio
CentraCom Business Services
Fiber DIA, MPLS, Ethernet Private Line, hosted voice, SIP trunking, and managed firewall — delivered by a Utah CLEC with statewide reach and enterprise SLAs.
Dedicated Internet Access (DIA)
Fiber-based Dedicated Internet Access with symmetric speeds from 5 Mbps to 1 Gbps and beyond — bandwidth exclusively dedicated to your organization. CentraCom DIA is backed by a formal SLA guaranteeing 99.999% availability on protected circuits, sub-60ms latency, and packet loss under 1%. Designed for businesses running cloud applications, VoIP, video conferencing, or any workload where consistent, guaranteed throughput is a hard requirement.
Fiber Internet — Wasatch Front & Utah
CentraCom fiber internet serves businesses across the Wasatch Front, Central Utah, Wendover, and Bear Lake — with extended coverage through WFN partner carriers into Southern Utah, the Uintah Basin, and the Wasatch Back. Fiber-based connectivity with business-grade reliability and local support from a Utah-based carrier with deep regional infrastructure.
MPLS IP VPN — Private WAN
CentraCom MPLS IP VPN provides private multi-site WAN connectivity available nationwide — with traffic isolation, QoS prioritization, and consistent performance across locations. Cloud Internet via MPLS is also available on a per-site basis, delivering internet access with the reliability and traffic management of a managed MPLS backbone rather than a shared public internet path.
Ethernet Private Line (EPL)
Dedicated point-to-point Ethernet Private Line available nationwide — providing a private, guaranteed-bandwidth circuit between two locations with no traffic contention. EPL is the appropriate choice for data center interconnection, inter-site application traffic, and cloud on-ramp connectivity where predictable latency and guaranteed throughput are required. CentraCom also offers DWDM wavelength transport and Ethernet NNI point-to-multipoint configurations.
Hosted Voice & SIP Trunking
CentraCom delivers a complete voice portfolio: per-seat hosted voice with basic and advanced handset options, hosted PBX for cloud-delivered phone system management, and SIP trunking in three configurations — Analog SIP for POTS-like PBX handoff, SIP PRI for PRI handoff, and Native SIP for Ethernet handoff directly to the customer PBX. DIDs, toll-free numbers, and competitive per-minute rates are included.
Managed Firewall & Cloud Security
CentraCom managed security services include Cloud Firewall — a hosted carrier-managed firewall service — and Managed Firewall with full policy management, monitoring, and patching handled by CentraCom. These services allow businesses to consolidate connectivity and network security management under a single Utah-based provider, reducing the operational burden on internal IT teams.
Ideal For
Who CentraCom Serves Best
Utah Businesses Needing Local CLEC Support
Organizations headquartered or operating in Utah that want a local carrier with direct fiber infrastructure rather than a national provider reselling incumbent facilities. CentraCom's Utah-based NOC and local loop ownership translates to faster fault resolution and more responsive support than out-of-state alternatives.
Enterprises Requiring Five-Nines DIA SLA
Businesses running mission-critical cloud applications, VoIP platforms, or real-time data systems that require guaranteed uptime. CentraCom's 99.999% availability SLA on protected DIA circuits provides the contractual accountability that standard broadband products do not offer.
Multi-Site Organizations Needing MPLS or EPL WAN
Enterprises with multiple Utah or nationwide locations that require private WAN transport between sites. CentraCom MPLS IP VPN and Ethernet Private Line are available nationwide, making them suitable for Utah-headquartered businesses with distributed locations that need consistent, private connectivity across their entire footprint.
Businesses Bundling Voice and Connectivity
Organizations that want to consolidate internet, WAN, and voice services under a single Utah provider. CentraCom hosted voice, SIP trunking, and hosted PBX services can be bundled with fiber DIA and MPLS for simplified billing, unified support, and integrated network and communications management.
Why CentraCom
Key Strengths
What sets CentraCom apart from other connectivity providers in Utah.
CentraCom's DIA SLA guarantees 99.999% network availability for protected circuits — measured as a monthly average. This is the "five nines" uptime standard that most enterprises require for mission-critical connectivity. The SLA also governs latency (60ms or less) and packet loss (1% or less), with defined service credit procedures for any month where thresholds are not met.
CentraCom's owned footprint covers the Wasatch Front, Central Utah, Wendover, and Bear Lake. Through WFN partner carriers, service extends to the Wasatch Back, Southern Utah, the Uintah Basin, and the Price/Moab corridor. For Utah businesses with locations across the state — including areas underserved by national carriers — CentraCom and its partner network offer a single-vendor relationship for statewide connectivity.
As a Competitive Local Exchange Carrier, CentraCom controls its own local loop infrastructure rather than relying entirely on incumbent carrier facilities. This gives CentraCom more direct control over service quality, installation timelines, and fault resolution in its primary service areas. For businesses in the Wasatch Front and Central Utah, CentraCom local loop ownership translates to faster installs and more responsive support than reseller-based alternatives.
While CentraCom's owned fiber is Utah-focused, its Ethernet Private Line and MPLS IP VPN services are available nationwide — allowing businesses with Utah headquarters and out-of-state locations to maintain a single provider relationship for WAN and transport services. This simplifies vendor management and allows consistent SLA terms across a distributed multi-site footprint.
CentraCom offers fiber internet, DIA, MPLS, Ethernet, hosted voice, SIP trunking, and managed firewall from a single Utah-based provider. Bundling connectivity and communications reduces the number of vendor relationships to manage, consolidates billing and support contacts, and ensures that voice and data services are engineered to work together rather than sourced from separate carriers with different support teams.
Why Use Fibi
CentraCom Direct vs. Through Fibi
Your contract is with CentraCom either way. The difference is the advisory, comparison, and support layer around it.
| Aspect | CentraCom Direct | CentraCom Through Fibi |
|---|---|---|
| Pricing | Standard rack rate | Volume-negotiated — equal or better |
| Provider comparison | CentraCom only | CentraCom vs competing Utah carriers side by side |
| Quote turnaround | 5–10 business days | 24–48 hours across all evaluated providers |
| Availability check | Self-serve address inquiry | Fibi verifies on-net status and service options |
| Contract support | CentraCom account team | Independent advisor representing you |
| Post-go-live support | CentraCom customer support | Fibi escalation + CentraCom support |
| Advisory fee | N/A | $0 — carrier-funded |
FAQ
Common Questions About CentraCom Fiber and CLEC Services
Get a Free CentraCom Quote Through Fibi
Fibi will evaluate CentraCom alongside competing Utah fiber and CLEC providers for your locations — DIA, MPLS, Ethernet, and voice options side by side, with availability confirmed at your address. Independent comparison, no obligation, carrier-funded advisory at no cost to you.
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