Brightspeed
Carrier ProfileDIA · Business Fiber · Ethernet · SD-WAN · Internet Access

Brightspeed —
Business Fiber, DIA & Ethernet

Brightspeed delivers fiber-based Dedicated Internet Access, Ethernet services, and business internet to enterprises and mid-market businesses — with a growing footprint focused on markets across the Southeast and South-Central United States. With symmetric speeds up to 100 Gbps, SLA-backed DIA, and carrier-grade Ethernet for multi-site connectivity, Brightspeed is the primary fiber alternative in many markets outside the major metro areas served by larger national carriers. Fibi sources and negotiates Brightspeed on your behalf, at no cost to you.

Southeast & South-Central US · 100 Gbps DIA · Symmetric Speeds · SLA-Backed
100 Gbps
Max DIA Speed
Symmetric
Upload = Download
SLA-Backed
Uptime Guarantee
$0
Advisory Fee

Portfolio

Brightspeed Business Services

Dedicated Internet Access, Ethernet Private Line, Business Fiber, and SD-WAN — delivered over Brightspeed's expanding fiber infrastructure across the Southeast and South-Central United States.

Dedicated Internet Access (DIA)

Fiber-based Dedicated Internet Access with symmetric speeds from 10 Mbps to 100 Gbps and guaranteed SLA uptime. DIA provides bandwidth exclusively dedicated to your organization — no contention with other customers — with consistent throughput at all times. Symmetric upload and download speeds support cloud applications, voice, video, and any workload that requires reliable outbound bandwidth. SLA-backed with defined uptime commitments and response times for service events.

Ethernet Services (EPL / EVPL)

Carrier-grade Ethernet Private Line (EPL) and Ethernet Virtual Private Line (EVPL) for enterprise multi-site connectivity and private WAN transport. EPL delivers a dedicated point-to-point circuit between two locations with guaranteed bandwidth and no shared traffic. EVPL supports multiple virtual connections over a single access port — cost-effective for organizations connecting several sites to a hub, data center, or cloud on-ramp. Both services provide Layer 2 private transport distinct from internet access.

Business Fiber / High-Speed Internet

Brightspeed Business Fiber and High-Speed Internet (HSI) for small and mid-market businesses — delivered over Brightspeed's expanding fiber footprint across the Southeast and South-Central US. Designed for organizations that need reliable broadband connectivity without the dedicated access pricing of DIA, Business Fiber provides a cost-effective internet option in markets where Brightspeed is actively building or has already deployed fiber infrastructure. Available at a range of speeds appropriate for typical SMB workloads.

SD-WAN

SD-WAN solutions delivered over Brightspeed's fiber infrastructure — providing software-defined WAN management for multi-site organizations. SD-WAN enables intelligent path selection, application-aware routing, and centralized network management across multiple locations, making it well-suited for businesses that want to modernize their WAN architecture while leveraging Brightspeed's underlying fiber transport. Particularly relevant for enterprises with multiple sites in Brightspeed's Southeast and South-Central coverage footprint.

Ideal For

Who Brightspeed Serves Best

Businesses in Southeast / South-Central US

Organizations with locations in Brightspeed's primary coverage territory — the Southeast and South-Central United States — where Brightspeed is often the primary or only fiber-based provider offering DIA and Ethernet-grade connectivity. Brightspeed serves markets that larger national carriers have historically underinvested in.

Multi-Site Enterprise Needing Ethernet WAN

Enterprises with multiple sites in Brightspeed's footprint that require private, dedicated WAN transport between locations. Brightspeed's Ethernet Private Line and EVPL services provide carrier-grade Layer 2 connectivity for inter-site application traffic, data replication, and private cloud connectivity.

Organizations Replacing Copper DSL with Fiber

Businesses currently served by legacy copper DSL infrastructure that is being sunset in favor of fiber. As Brightspeed builds out fiber in its territory, organizations on older copper-based products can migrate to fiber-based DIA or Business Fiber for significantly improved speeds, reliability, and SLA coverage.

Businesses Needing SLA-Backed DIA

Organizations that require guaranteed uptime, symmetric speeds, and contractual accountability for their internet connectivity — including businesses running cloud-hosted applications, VoIP, video conferencing at scale, or any mission-critical workload where internet performance directly affects operations.

Why Brightspeed

Key Strengths

What sets Brightspeed apart from other fiber providers in its markets.

Growing Fiber Footprint in Underserved Markets

Brightspeed is actively investing in new fiber infrastructure across the Southeast and South-Central United States — specifically targeting markets that have historically been underserved by cable operators and major CLECs. In many of these markets, Brightspeed is the only fiber-based provider offering DIA and Ethernet-grade connectivity. Businesses in these areas gain access to enterprise connectivity options that were previously unavailable or required expensive alternative solutions.

Symmetric Speeds with Guaranteed SLAs (DIA)

Brightspeed DIA delivers symmetric upload and download speeds from 10 Mbps to 100 Gbps over fiber — with formal Service Level Agreements governing uptime and response times. Symmetric speeds matter for cloud-first organizations, unified communications, video conferencing, backup replication, and any workload with meaningful outbound bandwidth requirements. The SLA provides contractual accountability that standard business internet products do not offer.

Strong Coverage in Southeast & South-Central US

Brightspeed's network is built around the legacy CenturyLink/Lumen footprint in the Southeast and South-Central US, giving it dense coverage in markets across North Carolina, South Carolina, Tennessee, Alabama, Louisiana, Mississippi, Arkansas, and surrounding states. For businesses with locations in these markets, Brightspeed often represents the primary fiber alternative to incumbent cable providers — and may be the only carrier offering enterprise-grade DIA and Ethernet at a given address.

Carrier-Grade Ethernet for Multi-Site Connectivity

Brightspeed's Ethernet Private Line and EVPL services provide dedicated, private WAN transport for enterprises that need to connect multiple locations or extend private connectivity to a data center or cloud environment. Carrier-grade Ethernet offers predictable latency, guaranteed bandwidth, and no contention with public internet traffic — making it appropriate for inter-site application traffic, financial data, healthcare data, and other workloads that cannot tolerate the variability of internet-based transport.

Backed by Apollo — Long-Term Infrastructure Investment

Brightspeed is backed by Apollo Global Management, a major private equity firm with a long-term investment thesis around fiber infrastructure buildout. Apollo's backing provides the capital foundation for Brightspeed's ongoing fiber expansion into underserved markets — a multi-year, multi-billion-dollar infrastructure investment that supports the network's continued growth and reliability. For businesses in Brightspeed's footprint, this backing signals a long-term operational commitment rather than a carrier in wind-down mode.

Why Use Fibi

Brightspeed Direct vs. Through Fibi

Your contract is with Brightspeed either way. The difference is the advisory, comparison, and support layer around it.

AspectBrightspeed DirectBrightspeed Through Fibi
PricingStandard rack rateVolume-negotiated — equal or better
Provider comparisonBrightspeed onlyBrightspeed vs competing carriers side by side
Quote turnaround5–10 business days24–48 hours across all evaluated providers
Availability checkSelf-serve address lookupFibi verifies on-net status and service options
Contract supportBrightspeed account teamIndependent advisor representing you
Post-go-live supportBrightspeed customer supportFibi escalation + Brightspeed support
Advisory feeN/A$0 — carrier-funded

FAQ

Common Questions About Brightspeed

Get a Free Brightspeed Quote Through Fibi

Fibi will evaluate Brightspeed against competing fiber providers for your location — DIA, Ethernet, and business internet options side by side, with availability confirmed at your address. Independent comparison, no obligation, no sales pressure.