Claro —
Enterprise Connectivity, Cybersecurity & Cloud
Claro is a major Latin American telecom and enterprise technology provider — a subsidiary of América Móvil — delivering a full-stack portfolio of connectivity (MPLS, Ethernet, SD-WAN SASE), cybersecurity (MDR+, CyberSOC, Cyber-Physical Security), cloud (IaaS, migration), UCaaS with Webex, and IoT across Latin America, Spain, and the US. For multinational enterprises operating in LATAM markets, Claro offers single-provider coverage across the region. Fibi sources and negotiates Claro on your behalf, at no cost to you.
Portfolio
Claro Enterprise Services
MDR+, CyberSOC, Cyber-Physical Security, SD-WAN SASE, MPLS, Ethernet, UCaaS with Webex, cloud migration, IaaS, and IoT — delivered across Latin America and globally.
MDR+ Managed Detection & Response
Claro's MDR+ extends standard Managed Detection and Response with proactive threat hunting, advanced forensic investigation, and deep integration with the CyberSOC analyst workflow. MDR+ monitors network, endpoint, cloud, and identity telemetry — with human analysts actively triaging events, hunting for attacker activity below the automated alert threshold, and coordinating containment and remediation when threats are confirmed. Designed for enterprises that require more than automated alerting and need a managed security partner with regional Latin American coverage.
CyberSOC & Zero Trust Endpoint Security
Claro's CyberSOC provides 24/7 Security Operations Center monitoring and response infrastructure, operating as the analyst layer behind the MDR+ and managed security portfolio. Zero Trust Endpoint Security enforces least-privilege access and continuous device trust verification — ensuring that endpoints must authenticate and meet posture requirements before accessing enterprise resources, regardless of network location. Together, CyberSOC and Zero Trust Endpoint Security provide the monitoring coverage and access control foundation for a modern enterprise security program.
Cyber-Physical Security & AI Video Analytics
Claro's Cyber-Physical Security converges IT security with the protection of physical infrastructure — including building access control, surveillance, industrial control systems, and IoT-connected physical assets — into a unified managed security program. AI Video Analytics enhances physical security monitoring with intelligent video analysis that can detect anomalous behavior, unauthorized access, and security events across facility camera networks without requiring constant manual review. A unique differentiator for enterprises with manufacturing, logistics, critical infrastructure, or large multi-site physical footprints.
Penetration Testing & Vulnerability Management
Controlled penetration testing simulates real-world attacks against infrastructure, applications, and network environments — identifying exploitable vulnerabilities before malicious actors can reach them and producing a prioritized remediation report. Vulnerability Management provides continuous scanning of the internal and external attack surface to maintain ongoing visibility into the organization's exposure profile. Both services support compliance requirements under PCI-DSS, HIPAA, SOC 2, and ISO 27001, and feed remediation priorities back to IT and security teams.
SD-WAN SASE
Claro's SD-WAN SASE (Secure Access Service Edge) combines software-defined WAN with integrated cloud-delivered security — including secure web gateway, CASB, ZTNA, and firewall-as-a-service — into a unified platform for distributed enterprises. SD-WAN SASE enables cloud-first organizations to route traffic intelligently across MPLS, broadband, and internet circuits while enforcing consistent security policy across all users and locations, including remote workers. Particularly relevant for enterprises with multi-country LATAM footprints requiring consistent WAN and security policy enforcement across diverse geographies.
MPLS & Ethernet Connectivity
Claro delivers private MPLS (Multiprotocol Label Switching) WAN connectivity with quality-of-service guarantees for latency-sensitive and mission-critical applications, and dedicated Ethernet circuits for high-bandwidth site interconnects across the LATAM region. For enterprises with multi-country operations in Latin America, Claro's regional network footprint enables single-provider WAN management — eliminating the complexity of maintaining separate carrier contracts and technical relationships in each country. Supports voice, video, ERP, and real-time application traffic with predictable performance.
UCaaS with Webex
Claro's Unified Communications as a Service (UCaaS) integrates the Cisco Webex platform — providing enterprise voice, video conferencing, team messaging, and collaboration tools through a managed cloud service. UCaaS with Webex consolidates communication tools into a single platform, eliminating the fragmentation of separate PBX, conferencing, and messaging solutions. Claro manages the underlying infrastructure and carrier connectivity, enabling enterprise teams across LATAM and globally to collaborate on a consistent platform without the overhead of on-premises telephony management.
Cloud Migration & IaaS
Claro provides Infrastructure as a Service (IaaS), Software as a Service (SaaS) enablement, and end-to-end Cloud Migration Services — supporting enterprises moving workloads to public cloud, private cloud, or hybrid environments. Cloud Migration Services include assessment, planning, migration execution, and post-migration optimization, managed by Claro's technical teams with regional LATAM support. IaaS delivers compute, storage, and networking infrastructure on demand, without the capital expense of on-premises hardware — enabling businesses to scale infrastructure to match demand.
IoT SIM & Asset Insight
Claro's IoT SIM provides managed cellular connectivity for IoT devices, machines, vehicles, and distributed assets across the LATAM region — enabling reliable data transmission from field assets without dependence on fixed broadband infrastructure. Asset Insight adds a management and visibility layer on top of IoT connectivity, providing real-time location, status, and telemetry data for connected assets. Together, IoT SIM and Asset Insight enable enterprises in logistics, retail, agriculture, energy, and manufacturing to monitor and manage distributed physical assets at scale across multiple countries.
Ideal For
Who Claro Serves Best
Multinationals with LATAM Operations
Enterprises with offices, facilities, or operations across multiple Latin American countries benefit most from Claro's regional network footprint — enabling single-provider WAN, security, cloud, and UCaaS management across LATAM without country-by-country carrier procurement.
Enterprises Requiring MDR+ and CyberSOC
Organizations that need managed cybersecurity beyond basic monitoring — including proactive threat hunting, advanced forensic investigation, Zero Trust endpoint controls, and a fully staffed Security Operations Center — across LATAM and global environments.
Facilities & Industrial Operations
Enterprises with manufacturing, logistics, critical infrastructure, or large physical facility footprints that need to converge IT and physical security — leveraging Cyber-Physical Security and AI Video Analytics to protect both digital and physical assets under one managed program.
IoT & Distributed Asset Operations
Businesses managing distributed IoT devices, vehicles, machines, or remote assets across LATAM — where Claro's IoT SIM and Asset Insight provide managed cellular connectivity and real-time telemetry without dependence on fixed broadband at each site.
Why Claro
Key Strengths
What sets Claro apart from other enterprise telecom, cybersecurity, and cloud providers.
Claro is one of a limited number of providers globally that can deliver a complete enterprise technology stack from a single provider: WAN connectivity (MPLS, Ethernet, Internet, SD-WAN), cloud services (IaaS, SaaS, migration), cybersecurity (MDR+, CyberSOC, Zero Trust, penetration testing), unified communications (UCaaS with Webex), and IoT. For enterprise IT and procurement teams managing multiple vendor relationships, Claro's full-stack portfolio reduces the operational complexity and commercial overhead of maintaining separate provider agreements for each technology domain.
Claro operates across the majority of Latin American countries — including Brazil, Mexico, Colombia, Argentina, Chile, Peru, Ecuador, and throughout Central America and the Caribbean — as well as Spain and the United States. For multinational enterprises with LATAM operations, Claro's regional footprint means WAN connectivity, security services, cloud, and UCaaS can all be provisioned and managed under a single provider agreement rather than requiring country-by-country carrier relationships with separate contracts, SLAs, and support teams.
Most enterprise managed security providers focus exclusively on IT (network, endpoint, cloud, identity) security. Claro's Cyber-Physical Security offering extends managed security coverage to physical infrastructure — building access control, facility surveillance, industrial control systems, and IoT-connected physical assets — unified with IT security monitoring through the CyberSOC platform. Combined with AI Video Analytics, this makes Claro a differentiated option for enterprises where physical and cyber security risks intersect: manufacturing, logistics, critical infrastructure, energy, and large multi-site operations.
Claro's International Toll-Free Service (ITFS) enables enterprises to publish inbound toll-free numbers accessible to customers across multiple countries — with the receiving business absorbing the call cost rather than requiring international callers to pay. For enterprises running customer service, contact center, or sales operations that serve LATAM markets, ITFS through Claro simplifies the carrier infrastructure behind international inbound calling without requiring country-by-country toll-free number procurement and management across separate national carriers.
Claro is a subsidiary of América Móvil, one of the largest telecommunications companies in the world by subscribers and network infrastructure. América Móvil's underlying network investment, spectrum holdings, and regional infrastructure provide Claro enterprise customers with the reliability and geographic coverage of a tier-1 regional carrier — without sacrificing the enterprise service management and SLA accountability of a managed services provider. This network scale underpins the quality-of-service guarantees on MPLS, Ethernet, and UCaaS services delivered across the LATAM region.
Why Use Fibi
Claro Direct vs. Through Fibi
Your contract is with Claro either way. The difference is the advisory, comparison, and support layer around it.
| Aspect | Claro Direct | Claro Through Fibi |
|---|---|---|
| Pricing | Standard rack rate | Volume-negotiated — equal or better |
| Provider comparison | Claro only | Claro vs. other LATAM/global providers side by side |
| Quote turnaround | 5–10 business days | 24–48 hours across all evaluated providers |
| Scope guidance | Claro account team | Independent review of connectivity, security & cloud fit |
| Contract support | Claro account team | Independent advisor representing you |
| Post-go-live support | Claro managed services | Fibi escalation + Claro managed services |
| Advisory fee | N/A | $0 — carrier-funded |
FAQ
Common Questions About Claro
Get a Free Claro Quote Through Fibi
Fibi will evaluate Claro against competing enterprise connectivity, cybersecurity, cloud, and UCaaS providers for your environment and geography — including LATAM-specific coverage, MDR+ vs. other managed security options, and full-stack portfolio fit. Side-by-side comparison, no obligation, no sales pressure.
Explore related services