Speakap —
Employee Communications Platform for Frontline Workers

Speakap is a mobile-first employee communications platform designed specifically for frontline and deskless workers — the retail associates, warehouse staff, hospitality employees, manufacturing workers, and field teams who do not sit at a desk and are not reachable through traditional enterprise intranet or email tools. Speakap gives these workers a company-branded app for internal news, messaging, task management, and two-way communication with their organization.

Speakap is purpose-built for non-desk workforces rather than knowledge workers. Unlike Slack or Teams — which assume users have corporate email accounts, desktop access, and familiarity with enterprise software — Speakap is designed for simplicity on mobile devices, supports shift-based workforce structures, and is built around the communication patterns of frontline industries like retail, hospitality, logistics, and manufacturing. It integrates with scheduling, HR, and operational systems common in those industries.

Speakap supports news feeds (for top-down company communications), direct and group messaging, push notifications, surveys, forms, document sharing, and task management. Administrators can target communications to specific locations, teams, or roles — ensuring that a retail store in one city sees relevant local updates rather than corporate-wide noise, improving relevance and readership.

Yes. Speakap supports integrations with HR information systems, workforce management platforms, and operational tools — enabling single sign-on, employee directory synchronization, and the surfacing of relevant operational information within the Speakap app. This reduces the need for employees to navigate multiple applications and centralizes communication in the platform they are already using.

Speakap is used across retail chains, quick service restaurants, hospitality groups, logistics and distribution companies, manufacturing operations, and healthcare staffing organizations — any industry where a significant portion of the workforce is non-desk, shift-based, and underserved by traditional corporate communications tools. Multi-location operators with large hourly workforces see the strongest return from a frontline communications platform.

Frontline workers are frequently the last to receive company news, policy updates, and operational changes — leading to disengagement, missed communications, and high turnover. Speakap creates a direct, mobile-first channel between the organization and every frontline employee, giving workers visibility into company news, recognition programs, scheduling updates, and two-way feedback mechanisms that increase their sense of connection to the organization.

No. Your agreement is directly with Speakap. Fibi provides independent advisory to help you evaluate Speakap alongside other employee communications and workforce engagement platforms for your organization — at no cost.