HR System Integration & Directory Sync — Speakap
User accounts flow from the HR system by XML, CSV, connector or Active Directory import instead of being maintained by hand — the difference between an accurate staff list and a directory nobody trusts after six months.
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Key Features
Turnover is what breaks manual directories
In retail, hospitality and logistics, annual staff turnover is high enough that a hand-maintained list is materially wrong within a couple of months. Once people stop trusting the directory, they stop using the platform to reach anyone — which quietly ends the project.
Four ways in
XML, CSV, a connector, or Active Directory import. Having several options matters because HR systems in these sectors range from modern SaaS platforms to a payroll export someone produces monthly.
Active Directory single sign-on integration
The premium package supports single sign-on Active Directory integration in addition to import, so accounts follow the identity provider rather than existing as a parallel list.
Leavers actually lose access
This is the security argument, not just the convenience one. When accounts derive from the HR record, a leaver's access ends as part of the offboarding process rather than depending on someone remembering to remove them.
Structure comes with the people
Site, department and role information carried across from HR feeds the group and permission model, so targeting works from day one rather than requiring groups to be rebuilt by hand.
Import is on both packages
XML, CSV, connector and Active Directory import are available on the standard package; the premium package adds single sign-on Active Directory integration on top.
One source of truth
HR remains the system of record. The communications platform reflects it rather than becoming a second, competing list of who works here.
Frequently Asked Questions
Common questions about HR System Integration & Directory Sync from Speakap.
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