NetCarrier —
Proprietary Cloud PBX UCaaS, CCaaS, Teams & Bundled Fiber Under One Operator

NetCarrier fits SMB and mid-market operators who want bundled connectivity plus voice and contact center under one US-based operator with a proprietary cloud PBX platform — rather than coordinating separate UCaaS providers, contact center vendors, and access carriers per site. The strongest fit is buyers who value flexible contracts, custom solutions, managed installation on every order regardless of size, and direct platform ownership at the operator (not a reseller of someone else's UCaaS or CCaaS stack).

NetCarrier delivers UCaaS on a proprietary cloud PBX platform, CCaaS in two tiers (Contact Center Lite and Contact Center Enterprise), Microsoft Teams integration via Connect Unify Pro, traditional PRI/SIP/analog voice, dedicated fiber connectivity, and fiber-optic broadband — all under one operator with 24/7/365 US-based support. The structural difference versus aggregator UCaaS providers is platform ownership: NetCarrier owns and operates its cloud PBX directly, controlling features, pricing, and roadmap rather than reselling a third-party platform.

NetCarrier owns and operates its cloud PBX platform directly rather than reselling a third-party UCaaS stack — meaning custom feature requests, integration work, and pricing flexibility happen at the operator level, not on top of a vendor relationship the operator doesn't control. Useful for buyers whose operating model needs custom workflows, non-standard integrations, or pricing structures that aggregator-reseller UCaaS providers can't accommodate without going back to the underlying platform vendor.

NetCarrier delivers dedicated fiber and fiber-optic broadband alongside UCaaS, CCaaS, and traditional PRI/SIP/analog voice — fitting operating models that want internet-plus-voice procurement under one vendor with one bill, one support relationship, and one project-managed installation. Useful for SMB and mid-market buyers replacing fragmented setups (one carrier for internet, another for hosted voice, a third for contact center) with a single US-based operator across the full stack.

NetCarrier Connect Unify Pro delivers Microsoft Teams integration that brings PSTN calling, advanced contact-center capabilities, and operator-managed routing into a Teams environment — fitting organizations standardizing on Teams for collaboration but needing carrier-grade voice, contact center, and direct routing under operator control. Useful as an alternative to building Teams Direct Routing internally with separate SBCs and voice carriers.

No. Your service agreement is signed directly with NetCarrier and NetCarrier's standard customer terms apply. Fibi's role is to scope your UCaaS, CCaaS, Teams integration, and connectivity objective against NetCarrier and the most relevant alternatives — including reseller-aggregator UCaaS providers and platform-native vendors — so you see how NetCarrier's proprietary-platform posture compares before signing. Fibi's advisory work is provider-funded, so the comparison comes at no additional cost to your business.