Optimum Business —
Broadband, Fiber & Voice for Northeast SMBs

Optimum Business primarily serves small and mid-size businesses in the Northeast United States — including New York, New Jersey, Connecticut, and Pennsylvania. Coverage is concentrated in markets where Optimum operates its cable and fiber network infrastructure. Businesses outside this footprint should check availability, as Optimum's reach is regional rather than national.

Optimum Business offers both broadband (HFC cable) and fiber internet for businesses. Fiber plans provide dedicated symmetrical bandwidth with stronger SLA terms, while broadband plans deliver high-speed connectivity at a lower cost point. The right technology depends on your location's availability, required speeds, and uptime requirements. Fibi can check availability at your address and compare Optimum against other carriers in the same market.

Business Continuity is a wireless backup service that activates automatically when the primary Optimum internet connection is disrupted — maintaining connectivity for mission-critical operations during outages. It functions as a secondary, out-of-band connection using cellular wireless technology. This is particularly valuable for businesses with payment processing, cloud-dependent workflows, or remote support tools that cannot tolerate internet downtime.

Business Pro Wi-Fi (Managed WiFi) is Optimum's managed wireless solution for retail, hospitality, and customer-facing environments. It includes a customizable splash page, a customer portal for network management, and data collection capabilities — including geocoded mobile advertising tools. Optimum manages the hardware and software, reducing the burden on in-house IT staff.

Yes. Optimum Business Voice includes local and long-distance phone service, hosted PBX features, and multi-location support. It is designed for businesses that want to consolidate voice and internet under a single provider relationship — simplifying billing and support. Voice services are available as standalone or bundled with internet.

No. Your contract is signed directly with Optimum Business — Fibi is not a party to it. Fibi evaluates Optimum alongside competing providers in your market to ensure you are getting the best available option for your needs. Our advisory is funded by a commission Optimum pays from their existing sales budget — it does not affect your invoice.

Optimum Business competes directly with providers like Verizon Business, Lightpath, and Spectrum in overlapping Northeast markets. Key differentiators include Optimum's deep suburban and residential-market footprint and its bundled approach combining internet, voice, and managed WiFi. Fibi will check all available providers at your address and compare speeds, SLAs, and pricing to recommend the best fit.