Synoptek —
Full-Service Managed IT & IT Strategy Partner

Synoptek is a full-service managed IT and consulting firm founded in 2001 that serves mid-market and enterprise organizations across healthcare, financial services, manufacturing, and professional services. The firm delivers IT strategy and consulting, comprehensive managed IT services with retained CIO/CTO/CISO advisory, cybersecurity, cloud services, and digital transformation. Synoptek operates with a platform-agnostic approach — the firm does not resell technology products, which eliminates vendor bias from strategic recommendations. Fibi sources Synoptek alongside other managed IT and cloud partners at no cost to the customer.

Retained CIO, CTO, and CISO advisory through Synoptek means the organization has access to executive-level technology leadership on a fractional or ongoing basis without a full-time hire. A retained CIO provides IT strategy guidance, vendor selection oversight, IT budget planning, and board-level reporting. A retained CISO covers security program leadership, risk assessment, compliance reporting, and security strategy — particularly valuable for regulated-industry organizations with compliance requirements but without the budget or need for a full-time CISO. These retained roles provide strategic continuity without the cost of executive-level full-time headcount.

Synoptek begins cloud engagements with a workload assessment that evaluates which applications and infrastructure components are appropriate candidates for cloud migration, which should remain on-premises, and which should be modernized before migration. Migration execution covers lift-and-shift migrations, re-platforming to cloud-native services, and application modernization depending on the workload. Following migration, Synoptek provides managed cloud operations covering performance management, cost optimization, security configuration, and ongoing support for AWS, Azure, and Google Cloud environments. Organizations can engage Synoptek for strategy and migration only, or extend into managed operations.

Synoptek cybersecurity services include managed security operations, risk assessments, compliance management, endpoint security, cyber threat hunting, and SOC-as-a-service. The practice covers policy development, compliance frameworks including HIPAA, PCI DSS, and SOC 2, and incident response capabilities. For organizations in regulated industries that need both managed IT infrastructure and cybersecurity from a single provider, Synoptek's integrated approach means security is built into the managed IT engagement rather than sourced from a separate MSSP with no visibility into the underlying IT environment.

IT consulting from Synoptek covers project-based strategic work — technology strategy and planning, IT roadmap development, M&A due diligence and integration planning, ERP implementation support, and digital transformation advisory. These are time-bounded engagements with defined deliverables. Managed IT services are an ongoing operational relationship where Synoptek provides continuous infrastructure management, helpdesk support, monitoring, security operations, and executive advisory on a retained basis. Many organizations engage Synoptek for consulting work — such as a cloud migration assessment or M&A IT integration — and then transition to managed services for ongoing operations.

No. Your agreement is directly with Synoptek. Fibi provides independent advisory at no cost — evaluating Synoptek alongside other managed IT, cloud, and cybersecurity partners based on your organization size, industry vertical, compliance requirements, and whether you need consulting, managed services, or both. Fibi's advisory is funded through the standard vendor channel, with no impact on your contract terms or service.