Remend —
Enterprise Software License Optimization & Audit Defense

Remend is an independent software advisory firm specializing in enterprise software license optimization and audit defense. Their team analyzes existing software contracts, identifies overspend and compliance gaps, negotiates with vendors on behalf of clients, and defends organizations during software audits. Remend covers Microsoft, Oracle, SAP, IBM, VMware, Salesforce, and Adobe.

The most common triggers are an upcoming contract renewal where the current terms feel one-sided, a notice of software audit from a major vendor, rising support fees with no clear justification, or a cloud migration that introduces licensing complexity. Remend can also help organizations that simply want to understand whether they are overspending on enterprise software before their next renewal cycle.

Remend's audit defense practice begins with an independent license review to understand the organization's actual software deployment versus contracted entitlements. From there, Remend structures the audit response, manages communications with the vendor's audit team, challenges overstated findings, and negotiates settlement terms — limiting liability exposure while keeping the client in a defensible compliance posture going forward.

Remend identifies savings through several mechanisms: unused licenses that can be eliminated at renewal, over-licensed product editions that can be right-sized, support fee reductions through contract renegotiation, true-up avoidance by correcting compliance gaps before audits escalate, and cloud contract alignment where vendor billing does not match actual consumption. The savings available vary significantly by organization, software portfolio, and contract structure.

Yes. Microsoft is one of Remend's core practices. Remend analyzes Microsoft Enterprise Agreement and MPSA structures, identifies seat counts and product mix that can be optimized, negotiates renewal terms, and advises on Microsoft cloud licensing transitions — helping organizations avoid the common pattern of auto-renewing inflated EA agreements without independent review.

Yes. The Broadcom acquisition of VMware introduced significant licensing model changes that have dramatically affected costs for many organizations. Remend advises clients on understanding their new licensing obligations, evaluating alternatives, and negotiating their position — providing independent guidance on a transition that many organizations find complex without external expertise.

No. Your engagement is directly with Remend. Fibi evaluates Remend alongside other software advisory and FinOps providers based on your software portfolio, contract situation, and objectives — then steps back once you engage. Our advisory is funded by a referral relationship with Remend and does not affect the fees you pay.