TPx is a managed services provider delivering UCaaS, cybersecurity, managed networking, connectivity, and contact center solutions primarily to mid-market businesses. They take a consultative approach — evaluating each organization and building a managed service stack that addresses communications, security, and network needs under a single provider relationship.

TPx UCx is available with Webex or Microsoft Teams — giving organizations a choice of collaboration platform while TPx manages the underlying cloud PBX, SIP trunking, and support operations. Both options include 24/7 US-based support, and businesses can migrate from on-premises PBX to cloud communications without managing the UCaaS platform themselves.

TPx managed cybersecurity includes MDR (Managed Detection and Response), EDR, email security, managed firewall (Fortinet, Juniper, Meraki), SASE, security awareness training, phishing simulation, and risk and compliance management — all delivered as fully managed services for mid-market organizations without large internal security teams.

TPx manages SD-WAN edge, switching, LAN, Wi-Fi access points, and WAN — handling procurement, deployment, monitoring, and troubleshooting as a fully managed network service. Businesses benefit from enterprise-grade networking without maintaining in-house network engineering, and TPx integrates managed networking with their UCaaS and security services for a unified solution.

Yes. TPx CCaaS (delivered via Intermedia) supports omnichannel routing, IVR, call recording, and workforce management — and is integrated with the UCx unified communications platform. This allows organizations to run contact center operations alongside their business communications from a single managed provider.

TPx serves businesses across the United States. Their connectivity services include DIA, broadband, fixed wireless, and 4G/5G failover — and their managed UCaaS, cybersecurity, and networking services are delivered nationally with 24/7 US-based support regardless of location.

Fibi evaluates TPx alongside other managed service providers — comparing UCaaS, cybersecurity, networking, and connectivity options based on your organization's size, existing infrastructure, and service gaps. Advisory is provided at no cost, funded by the provider.