TPx —
Managed Network, Managed Voice & Managed Security Under One Operator

TPx is positioned for mid-market enterprises and multi-site organizations that want to consolidate connectivity, managed networking, UCx (UCaaS), Contact Center, managed cybersecurity, and managed IT under one operator. The strongest fit is distributed organizations across professional services, healthcare, retail, hospitality, education, and government — buyers whose operating model rewards a single accountable partner across DIA, broadband, 4G/5G failover, SD-WAN, Wi-Fi 6, MDR, EDR, email security, managed firewall, SASE, UCx with Microsoft Teams or Webex, CCaaS, Managed Microsoft 365, and Managed Endpoints rather than five separate vendors.

TPx operates a Next-Gen Managed Networking practice covering Managed SD-WAN Edge, Managed Switching, Managed Wi-Fi 6 / Access Points, and full LAN/WAN management — paired with Connectivity Services across Dedicated Internet Access, Broadband Internet, Fixed Wireless, 4G/5G Wireless and Failover (Cradlepoint), Ethernet Transport, and legacy Private Networks/MPLS where applicable. The integration is the structural advantage — the same operator that lights the circuit also runs the SD-WAN edge, switching, and Wi-Fi, so escalations stop bouncing between a carrier, an MSP, and an SD-WAN vendor.

TPx UCx is delivered with Microsoft Teams, Cisco Webex, or TPx SmartVoice depending on the customer's collaboration platform — voice, video, messaging, and meetings inside the platform employees already use. CCaaS is delivered through TPx's Contact Center practice (powered by Intermedia) with the option of legacy Call Center for organizations not yet ready to move to cloud contact center. SIP Trunking rounds out the voice portfolio for organizations keeping existing PBX investments. The consolidation point is operating UCaaS, CCaaS, SIP, and the underlying network with one accountable operator.

TPx operates Managed Detection & Response (MDR), Endpoint Protection & EDR, Email Security & Advanced Threat Protection, Managed Firewall (Fortinet, Juniper, Meraki), Security Awareness Training & Phishing Simulation, Cybersecurity Assessments & Gap Analysis, Risk & Compliance Management, and Managed SASE (Secure Access Service Edge) under one operator. The integration matters operationally — endpoint, email, firewall, MDR, training, and SASE share telemetry rather than running as separate products with separate dashboards, so detections correlate across surfaces. Compliance Advisory Services wrap the technical stack with framework-aligned program work for regulated buyers.

TPx Cloud & Infrastructure Services covers Managed Microsoft 365, Managed Backup & Disaster Recovery, Managed Datacenter / Colocation Services, Managed Power (WattBox), Managed IT Services, and Network Assessments — appropriate for organizations whose IT teams own a Microsoft 365 estate, a multi-site infrastructure footprint, or a managed-services scope but cannot staff the full operational practice. Implementation Services and ConnectWise C2C Backup round out the portfolio for buyers needing project-based deployment alongside ongoing managed operations.

No. Your engagement is signed directly with TPx and TPx's standard service terms apply. Fibi's role is to scope your connectivity, managed-networking, UCx, CCaaS, MDR, SASE, or Managed Microsoft 365 objective against TPx and the most relevant alternatives — so you see how TPx's unified network-plus-security-plus-cloud operating model compares before signing. Fibi's advisory work is provider-funded, so the comparison comes at no additional cost to your business.