Multi-Site Operating Model
Operating model designed for multi-location organizations — connectivity, SD-WAN, UCx, CCaaS, MDR, and SASE delivered as one engagement across every site rather than aggregated per-site. The structural advantage is single-operator accountability for the full network and security stack.
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Related Services
Connectivity — Internet, Ethernet, Private Line
Connectivity portfolio covering business Internet, Ethernet transport for multi-site organizations, and private-line capacity for inter-site dedicated circuits — delivered as part of the same managed engagement that covers UCx, CCaaS, and managed cybersecurity.
SD-WAN & Managed Network
SD-WAN as a managed service with application-aware routing, link bonding, and QoS — operated by TPx rather than configured and run by the customer post-procurement. Pairs with the underlying connectivity from the same operator rather than handed off across separate vendors.
UCx — Unified Communications
TPx UCx is the productized cloud-phone platform — voice, voicemail, mobile and desktop apps, auto-attendants, call queues, and team collaboration delivered as one integrated service. The model fits organizations replacing legacy on-premises PBX with a single integrated platform from one operator.
Contact Center as a Service (CCaaS)
Productized CCaaS practice for organizations expanding from UCx into formal contact-center operations — omnichannel routing, supervisor workflows, and reporting on the same operator that delivers the underlying voice and connectivity infrastructure.