MDR — Managed Detection & Response
TPx MDR is a productized managed-security practice covering monitoring, detection, and response — operated by the same team that delivers the connectivity, SD-WAN, and UCx portfolio. Detection-to-response time shortens because there is no handoff between the network operator and the security operator.
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Related Services
Connectivity — Internet, Ethernet, Private Line
Connectivity portfolio covering business Internet, Ethernet transport for multi-site organizations, and private-line capacity for inter-site dedicated circuits — delivered as part of the same managed engagement that covers UCx, CCaaS, and managed cybersecurity.
SD-WAN & Managed Network
SD-WAN as a managed service with application-aware routing, link bonding, and QoS — operated by TPx rather than configured and run by the customer post-procurement. Pairs with the underlying connectivity from the same operator rather than handed off across separate vendors.
UCx — Unified Communications
TPx UCx is the productized cloud-phone platform — voice, voicemail, mobile and desktop apps, auto-attendants, call queues, and team collaboration delivered as one integrated service. The model fits organizations replacing legacy on-premises PBX with a single integrated platform from one operator.
Contact Center as a Service (CCaaS)
Productized CCaaS practice for organizations expanding from UCx into formal contact-center operations — omnichannel routing, supervisor workflows, and reporting on the same operator that delivers the underlying voice and connectivity infrastructure.