Infobip
Infobip is a Gartner Magic Quadrant CPaaS Leader with 9,700+ direct operator connections across 190+ countries — processing 24 billion monthly interactions via SMS, RCS, WhatsApp, email, voice, and AI-powered omnichannel messaging. Trusted by 10,000+ businesses including Uber and LG.
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A2P SMS & RCS Business Messaging
Enterprise A2P SMS and RCS messaging with global reach across 9,700+ operator connections for OTP, transactional alerts, and rich campaigns.
CPaaS APIs
Developer-first communications APIs for SMS, voice, WhatsApp, email, and push notifications with a single global platform.
AI Assistant (Answers Platform)
Generative AI chatbot builder with ChatGPT integration for intuitive, human-like automated customer support across all channels.
Omnichannel Customer Engagement
Unified customer journey orchestration across SMS, RCS, WhatsApp, email, voice, and in-app messaging from a single platform.
BYOC (Bring Your Own Carrier)
Layer Infobip platform capabilities over your existing carrier relationships for best-of-both-worlds CPaaS delivery.
Number Masking & Verification
Phone number verification, 2FA, and number masking APIs for fraud prevention and identity validation.
Why Choose Infobip?
- 9,700+ direct operator connections across 190+ countries
- 24 billion monthly interactions processed globally
- Gartner Magic Quadrant Leader for CPaaS 2023, 2024, 2025
- Full omnichannel: SMS, RCS, WhatsApp, email, voice, in-app
- AI-powered chatbots and customer journey automation via Experiences
- BYOC support for enterprises with existing carrier relationships
- RCS delivers 130% higher click-through rates vs. standard SMS
Frequently Asked Questions About Infobip
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Infobip processes 24 billion monthly interactions across 9,700+ operator connections in 190+ countries. Fibi helps enterprises deploy Infobip for global A2P SMS, RCS, and AI-powered communications.