Cloudli Communications —
Cloud Phone, Fax & SMS Built for Small Business.
Cloudli Communications designs and delivers cloud communications specifically for US and Canadian small and medium-sized businesses — cloud business phone (UCaaS), SMS broadcast, IP fax with self-healing A.I.R. routing, call center, and omni-channel mass notifications. No legacy hardware. No over-engineered enterprise platforms. Simple, flexible, and reliable communications with Gold-tier support included. Fibi sources and configures Cloudli solutions for your business at no cost to you.
Cloudli A.I.R. — Machine-Learning Fax Routing, Built In
Every Cloudli fax product includes Automatic Intelligent Routing — an algorithm that continuously monitors all fax paths, prioritizes the most successful routes, and self-heals around failed links in real time. No setup required. Higher deliverability on every transmission.
Portfolio
Cloudli Products & Services
Cloud business phone, SMS, call center, IP fax, mass notifications, and Microsoft Teams integration — all built for SMBs with no hardware required.
Cloudli Connect — Cloud Business Phone (UCaaS)
Cloudli Connect is a cloud business phone system built for SMBs in the US and Canada. Both Above and Beyond tiers include a local number, unlimited local and long-distance calling, E911 registration, HD audio, multicast paging, music on hold, and Gold-tier support — with no on-premises hardware required. The Beyond tier adds softphone apps for desktop and mobile, SMS, voicemail, call forwarding, Find Me/Follow Me, 3-way conferencing, and click to call. Optional add-ons include automated attendant, call recording with 250GB permanent storage, Microsoft Teams integration, and mailbox drop.
SMS Broadcast & Business Texting
Cloudli Connect Beyond users receive 500 SMS messages per billing period for everyday business texting — appointment confirmations, customer updates, and team notifications. For high-volume outreach, Cloudli Alerts extends SMS into a full omni-channel broadcast platform, reaching recipients across text, email, phone call, social media, and web push. A2P 10DLC compliance is included, and the platform is built for organizations that need to reach large audiences reliably and quickly.
Cloudli Call Center
A cloud contact center solution purpose-built for small and mid-market businesses — medical scheduling and billing, professional services, customer service, sales, IT helpdesk, and financial and healthcare operations. Features include advanced call routing, auto-attendant, call recording and analytics, agent supervision with silent monitoring, whisper coaching, and barge-in, automated callback to eliminate hold times, REST API integrations, and mobile app support for distributed agents. Eliminates on-premises hardware costs entirely.
IP Fax — T.38 SIP Trunks, Virtual Fax & Fax ATA
Cloudli delivers IP fax in three formats: Virtual Fax (send and receive via email — no hardware needed), Fax ATA (connect legacy fax machines to IP, extending hardware lifespan with optional AES encryption), and T.38 Fax SIP Trunks (for organizations running their own fax servers). All three include Cloudli A.I.R. — a machine-learning algorithm that dynamically routes faxes around failed paths in real time, maximizing deliverability on every transmission. Optional patented AES encryption is available for compliance-sensitive industries such as healthcare and legal.
Cloudli A.I.R. — Automatic Intelligent Fax Routing
Cloudli A.I.R. (Automatic Intelligent Routing) is a machine-learning algorithm embedded in all Cloudli fax products. It monitors every fax attempt — successful or not — tracking route quality, patterns, and success rates across all available paths, then automatically prioritizes the most reliable routes and reroutes in real time around broken links. Because T.38 is real-time fax technology, failed paths are bypassed on the next send attempt without any user action. Full visibility into all fax attempts is available through Cloudli's Fax Dashboard.
Cloudli Alerts — Omni-Channel Mass Notifications
Cloudli Alerts is a cloud-based mass notification platform for municipalities, schools, enterprises, and government agencies. Send alerts simultaneously across SMS, email, phone call, social media, and web browser push notifications. Features include audience geo-targeting with geomatics tools, 411 directory import for location-based contact databases, a subscriber web portal for self-managed notification preferences, and a send-from-anywhere interface with no hardware or installation required. Use cases include public safety announcements, school closures, business protocol updates, and community initiatives.
Microsoft Teams Integration
Cloudli Connect's Microsoft Teams integration delivers Cloudli's full cloud voice feature set directly inside the Teams client — eliminating the need for a separate phone system alongside Teams. Activated through Cloudli's admin portal, the integration provides auto-attendant, hunt groups, call forwarding, call recording, and a broad range of supported desktop devices — all manageable from a single administrative interface. Optional call center functionality is also available as an add-on, making this a complete voice and contact center stack within Teams.
SIP Trunking — Voice & Fax over IP
Cloudli's SIP trunks provide carrier-grade voice and fax connectivity over IP — replacing legacy POTS lines, PRIs, and analog hardware with a modern, scalable solution. Supports existing number porting, local and toll-free numbers, multiple locations through a single trunk, and free calls between Cloudli customers anywhere in the world. Includes 911 service, instant provisioning, redundancy and failover, and 24/7 network monitoring. Eliminates costly hardware, legacy line contracts, and the overhead of overprovisioning capacity.
Why Cloudli
What Sets Cloudli Apart
Key differentiators for SMBs evaluating cloud communications, IP fax, and notification platforms.
Cloudli designs its products specifically for small and medium-sized businesses — not scaled-down versions of enterprise platforms. The result is simpler setup, easier administration, and features sized to SMB calling volumes and budgets, with Gold-tier support included at every level.
Cloudli's Automatic Intelligent Routing (A.I.R.) is a differentiator in the IP fax market — a machine-learning algorithm that continuously optimizes fax delivery by routing around failed paths in real time. For industries where fax reliability is mission-critical (healthcare, legal, finance), A.I.R. provides measurable deliverability improvements over standard T.38 services.
As legacy POTS and PRI infrastructure is sunset across North America, Cloudli's SIP trunking and IP fax products provide a direct modernization path. Number portability, multi-location trunk support, and existing device compatibility mean transitions happen without disrupting operations.
Cloudli Alerts extends beyond standard business SMS into a full multi-channel notification platform — SMS, email, voice, social, and web push — with geo-targeting and subscriber self-management. This makes Cloudli relevant not just for business communications but for municipalities, schools, and organizations that need to reach large, distributed audiences.
Cloudli Connect's Teams integration adds carrier-grade voice, auto-attendant, call routing, and optional call center to a Teams environment through a single admin portal activation — without the complexity of Microsoft Calling Plans or direct routing configuration managed independently. A practical path for Teams-centric SMBs that need a real business phone system.
Compare Providers
How Cloudli Compares in the UCaaS Market
Fibi evaluates Cloudli alongside competing cloud communications platforms to find the right fit for your requirements.
RingCentral
Larger UCaaS platform with broader integrations and enterprise scale — but higher complexity and cost for small businesses that only need voice and SMS.
Vonage Business
Strong UCaaS and API capabilities; better fit for developer-driven or API-heavy deployments than straightforward SMB voice and fax.
Ooma Office
Also SMB-focused cloud phone; Cloudli differentiates with IP fax expertise, A.I.R. fax routing, and the Alerts mass notification platform.
Nextiva
UCaaS with CRM integrations and analytics depth; Cloudli competes on simplicity, fax-forward capabilities, and Teams integration for lean IT environments.
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FAQ
Common Questions About Cloudli Communications
Get a Free Cloudli Quote Through Fibi
Fibi evaluates Cloudli Communications alongside competing UCaaS, SIP trunking, and IP fax providers for your specific business requirements — size, calling volume, fax needs, SMS usage, and Teams environment — and sources the right solution at no cost to you. No obligation, no sales pressure, no fee.
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