SIP Trunking — Voice & Fax over IP
Cloudli's SIP trunks provide carrier-grade voice and fax connectivity over IP — replacing legacy POTS lines, PRIs, and analog hardware with a modern, scalable solution. Supports existing number porting, local and toll-free numbers, multiple locations through a single trunk, and free calls between Cloudli customers anywhere in the world. Includes 911 service, instant provisioning, redundancy and failover, and 24/7 network monitoring.
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Related Services
Cloudli Connect — Cloud Business Phone (UCaaS)
Cloudli Connect is a cloud business phone system built for SMBs in the US and Canada. Both Above and Beyond tiers include a local number, unlimited local and long-distance calling, E911 registration, HD audio, multicast paging, music on hold, and Gold-tier support — with no on-premises hardware required. The Beyond tier adds softphone apps for desktop and mobile, SMS, voicemail, call forwarding, Find Me/Follow Me, 3-way conferencing, and click to call. Optional add-ons include automated attendant, call recording with 250GB permanent storage, Microsoft Teams integration, and mailbox drop.
SMS Broadcast & Business Texting
Cloudli Connect Beyond users receive 500 SMS messages per billing period for everyday business texting — appointment confirmations, customer updates, and team notifications. For high-volume outreach, Cloudli Alerts extends SMS into a full omni-channel broadcast platform, reaching recipients across text, email, phone call, social media, and web push. A2P 10DLC compliance is included, and the platform is built for organizations that need to reach large audiences reliably and quickly.
Cloudli Call Center
A cloud contact center solution purpose-built for small and mid-market businesses — medical scheduling and billing, professional services, customer service, sales, IT helpdesk, and financial and healthcare operations. Features include advanced call routing, auto-attendant, call recording and analytics, agent supervision with silent monitoring, whisper coaching, and barge-in, automated callback to eliminate hold times, REST API integrations, and mobile app support for distributed agents. Eliminates on-premises hardware costs entirely.
IP Fax — T.38 SIP Trunks, Virtual Fax & Fax ATA
Cloudli delivers IP fax in three formats: Virtual Fax (send and receive via email — no hardware needed), Fax ATA (connect legacy fax machines to IP, extending hardware lifespan with optional AES encryption), and T.38 Fax SIP Trunks (for organizations running their own fax servers). All three include Cloudli A.I.R. — a machine-learning algorithm that dynamically routes faxes around failed paths in real time, maximizing deliverability on every transmission. Optional patented AES encryption is available for compliance-sensitive industries such as healthcare and legal.