
Cloudli Connect's Microsoft Teams integration delivers Cloudli's full cloud voice feature set directly inside the Teams client — eliminating the need for a separate phone system alongside Teams. Activated through Cloudli's admin portal, the integration provides auto-attendant, hunt groups, call forwarding, call recording, and a broad range of supported desktop devices — all manageable from a single administrative interface. Optional call center functionality is also available as an add-on.
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Cloudli Connect is a cloud business phone system built for SMBs in the US and Canada. Both Above and Beyond tiers include a local number, unlimited local and long-distance calling, E911 registration, HD audio, multicast paging, music on hold, and Gold-tier support — with no on-premises hardware required. The Beyond tier adds softphone apps for desktop and mobile, SMS, voicemail, call forwarding, Find Me/Follow Me, 3-way conferencing, and click to call. Optional add-ons include automated attendant, call recording with 250GB permanent storage, Microsoft Teams integration, and mailbox drop.
Cloudli Connect Beyond users receive 500 SMS messages per billing period for everyday business texting — appointment confirmations, customer updates, and team notifications. For high-volume outreach, Cloudli Alerts extends SMS into a full omni-channel broadcast platform, reaching recipients across text, email, phone call, social media, and web push. A2P 10DLC compliance is included, and the platform is built for organizations that need to reach large audiences reliably and quickly.
A cloud contact center solution purpose-built for small and mid-market businesses — medical scheduling and billing, professional services, customer service, sales, IT helpdesk, and financial and healthcare operations. Features include advanced call routing, auto-attendant, call recording and analytics, agent supervision with silent monitoring, whisper coaching, and barge-in, automated callback to eliminate hold times, REST API integrations, and mobile app support for distributed agents. Eliminates on-premises hardware costs entirely.
Cloudli delivers IP fax in three formats: Virtual Fax (send and receive via email — no hardware needed), Fax ATA (connect legacy fax machines to IP, extending hardware lifespan with optional AES encryption), and T.38 Fax SIP Trunks (for organizations running their own fax servers). All three include Cloudli A.I.R. — a machine-learning algorithm that dynamically routes faxes around failed paths in real time, maximizing deliverability on every transmission. Optional patented AES encryption is available for compliance-sensitive industries such as healthcare and legal.