Expedient

Expedient is a full-stack cloud services provider that curates leading technologies — Zerto, Cohesity, VMware, Nutanix — and manages them as integrated services rather than selling DIY infrastructure. Their 99% client retention rate reflects the value of this managed approach. They are a Broadcom Pinnacle Partner (highest VMware tier), Nutanix Service Provider Champion, Zerto Cloud Partner of the Year, and Cohesity Service Provider of the Year — credentials that validate their depth with the platforms they manage.

Expedient DRaaS is powered by both Zerto (continuous data protection with near-zero RPO/RTO) and Cohesity (backup and recovery with air-gapped protection). They have been recognized in the Gartner Magic Quadrant for Disaster Recovery as a Service. Expedient handles custom DR runbooks, Business Impact Analysis, DR Readiness Assessments, and live failover testing. For healthcare, financial services, and insurance organizations with strict recovery time requirements, Expedient DRaaS provides audited recovery capabilities.

Expedient AI CTRL is a curated, integrated AI platform providing secure, centralized access to multiple leading LLMs — ChatGPT, Claude, Gemini, Perplexity, and others — with enterprise guardrails, complete audit logs, SSO integration, and agentic workflow capabilities. It directly addresses three enterprise AI governance challenges: shadow AI, AI vendor lock-in, and ROI uncertainty. The platform provides predictable pricing without per-seat sprawl and enables organizations to build AI workflows without exposing sensitive data to unmanaged public LLM endpoints.

Expedient operates an interconnected national network of data centers across Boston, Cleveland, Columbus, Pittsburgh, Indianapolis, Memphis, Milwaukee, Dublin CO, Phoenix, and the Baltimore area — with 24/7/365 on-site support at every location. The interconnected architecture allows workloads to be distributed and protected across multiple facilities in different geographic regions. Expedient headquarters in Pittsburgh, and their eastern US concentration provides sub-10ms latency to major financial and healthcare markets.

Expedient holds HIPAA, PCI DSS, SOC 1, SOC 2, HITRUST, NIST, and FedRAMP-ready certifications at their data center facilities. For healthcare organizations requiring HIPAA BAAs, financial services firms requiring PCI DSS attestation, and government contractors requiring NIST compliance, Expedient provides the documented audit trail and compliance support required by auditors and regulators.

Expedient maintains a 99% client retention rate — one of the highest in the managed cloud services industry. Founded in 2001, they have served 1,300+ clients across a range of industries. Their Channel Futures Top 3 Managed Services Provider ranking and CRN Elite 150 MSP designation provide independent validation of their service quality.

No. Your contract is directly with Expedient. Fibi is compensated by a commission from Expedient from their existing sales budget. Our advisory helps organizations evaluate Expedient alongside other full-stack cloud and DRaaS providers for their specific workloads, compliance requirements, and recovery objectives.