
Comm-Core delivers hosted VoIP PBX, cloud surveillance storage via COREsmp, 24/7/365 interactive video monitoring, intrusion alarm service, and business internet under a single integrated provider. With over a decade of hosted services experience and a Technology as a Service model that includes a Solution Replacement Guarantee, Comm-Core gives businesses a consolidated alternative to managing multiple security and telecom vendors. Fibi sources and negotiates Comm-Core on your behalf, at no cost to you.
Portfolio
Hosted VoIP PBX, cloud surveillance storage, 24/7 interactive video monitoring, intrusion alarm service, business internet, and Technology as a Service financing — delivered by a single integrated provider.
Cloud-hosted business phone system with over 45 features including virtual receptionist, call recording, call conferencing, call queues, voicemail to email, find me / follow me, paging and intercom, and Microsoft Teams integration. Comm-Core's dynamic seat-based pricing means you pay only for what you use — no busy signals guaranteed. Systems can be deployed, replaced, or modified in under 24 hours, with Comm-Core registered in all 50 states for tax handling.
IP video management via COREsmp — Comm-Core's cloud-enabled surveillance platform that auto-discovers cameras from hundreds of manufacturers, supports all major operating systems, and links to COREconnect for remote access. Cloud-based streaming and offsite storage prevents lost or stolen video. Supports continuous and motion detection recording, HD video, camera scheduling, multi-site dashboard, and live and recorded video access from any device.
Active surveillance monitoring by certified operators around the clock — going beyond passive recording to provide real-time event-generated alarm notifications, proactive and interactive monitoring with full pan-tilt-zoom control, two-way audio, relay activation, behavior analysis, location tracking, object identification, and audio analysis. Multiple backup locations and increased response times distinguish interactive monitoring from standard surveillance storage.
Business intrusion alarm monitoring with a reliable cellular backup connection, mobile app for remote access, and a web management dashboard for arming, disarming, user management, and utility automation. Features include auto arm and disarm scheduling, real-time activity alerts, business automation and energy management, and a multi-site dashboard. Bundles with Comm-Core's surveillance and telecom services for consolidated billing.
Business-class broadband up to 300 Mbps, enterprise dedicated internet via fiber and switched Ethernet, MPLS for multi-location private WAN, aggregated internet combining two connections, and multi-carrier options for locations requiring diverse paths. Consolidated billing across multiple sites, SLA-backed uptime guarantees, business-grade hardware including routers, switches, and firewalls, and a single point of contact for all billing and support needs.
Comm-Core's TaaS payment model for surveillance and security equipment — bundling hardware, maintenance, and support into a single monthly operating expense. Includes a Solution Replacement Guarantee allowing system upgrades at any time during the contract without financial penalty, Act of God coverage for natural disaster equipment replacement, and bundled maintenance at locked labor rates. Eliminates the capital expense and technology obsolescence risks of outright equipment ownership.
Why Comm-Core
What sets Comm-Core apart from standalone surveillance or telecom providers.
Comm-Core delivers hosted VoIP, business internet, video surveillance storage, interactive monitoring, and intrusion alarm services under a single vendor relationship. Businesses consolidate procurement, billing, and support contacts instead of managing separate providers for each service category. Bundling services with Comm-Core typically results in discounted pricing across the combined stack.
Comm-Core's proprietary COREsmp surveillance platform auto-discovers cameras from hundreds of manufacturers, installs in seconds, configures in minutes, and supports an open RESTful API for third-party integrations. Businesses can replace an existing VMS without replacing cameras and hardware — and developers can integrate any device or system using COREsmp's SDK and built-in API generator.
Beyond passive surveillance storage, Comm-Core provides active 24/7/365 monitoring by certified operators with full pan-tilt-zoom control, two-way audio, behavior analysis, and proactive alarm response. This layer of human monitoring backed by intelligent video analytics delivers a materially different security outcome than recording-only surveillance systems.
Comm-Core's Technology as a Service model protects businesses from surveillance equipment becoming obsolete. The Solution Replacement Guarantee allows a full system upgrade at any point in the contract term without financial penalty or hidden costs — including complete forgiveness of the existing contract. This flexibility is uncommon among surveillance vendors who typically lock customers into hardware they own.
Comm-Core has a documented track record of replacing existing competitor phone systems in under 24 hours — compared to the 2-week or longer timelines typical among competing hosted PBX providers. For businesses experiencing a phone system failure or urgent upgrade need, this operational speed is a differentiating capability.
Why Use Fibi
Your contract is with Comm-Core either way. The difference is the advisory, comparison, and support layer around it.
| Aspect | Comm-Core Direct | Comm-Core Through Fibi |
|---|---|---|
| Provider comparison | Comm-Core only | Comm-Core vs surveillance, VoIP, and internet alternatives |
| Quote turnaround | Standard sales cycle | 24-48 hours across all evaluated providers |
| Scope guidance | Comm-Core sales team | Independent review of surveillance vs. VoIP vs. internet fit |
| Contract support | Comm-Core account team | Independent advisor representing you |
| Post-go-live support | Comm-Core support team | Fibi escalation + Comm-Core support |
| Advisory fee | N/A | $0 — carrier-funded |
FAQ
Fibi will evaluate Comm-Core alongside competing surveillance storage, interactive monitoring, hosted VoIP, and internet providers for your environment — service scope, bundling options, and pricing from every relevant option. Side-by-side comparison, no obligation, no sales pressure.
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