TeraNova —
Managed Mobility & Telecom Expense Management

TeraNova is a managed mobility services and Telecom Expense Management (TEM) operator delivering managed mobility, wireless expense management, mobile device management (MDM), wireless audit and optimization, mobility procurement, helpdesk for mobile, carrier negotiation and lifecycle management — fitting operating models whose mobile estate is large enough that carrier-direct administration becomes a meaningful drag on IT, finance and end-user productivity, and whose telecom posture cannot rely on the carrier as the optimizer of its own bill.

Carriers sell lines and devices; managed mobility wraps procurement, provisioning, MDM, helpdesk, optimization and bill audit into a single accountable operator — fitting operating models whose mobile fleet has crossed the threshold where ad-hoc carrier administration creates bill leakage, shadow plans and unmanaged devices, and whose telecom posture demands a single throat to choke for everything mobile.

Wireless expense management ingests carrier invoices across all accounts, normalizes line-level usage, surfaces optimization candidates (zero-use, plan mis-fit, roaming abuse, tax/surcharge errors), drives carrier credits and reports cost per line, per cost-center and per device — fitting operating models whose finance posture requires line-level visibility and whose telecom spend cannot continue to be approved on faith.

MDM enforces device policy, app distribution, remote wipe and security baselines across iOS, Android and tablets — and managed mobility takes operational ownership of MDM rather than leaving it on internal IT — fitting operating models whose mobile fleet handles email, customer data and field workflow, and whose security posture requires a managed operator to own enrollment, policy and incident response.

Wireless audit reviews historical invoices for billing errors, unused lines, plan mis-fit, taxes and surcharges, and pursues credits with the carrier; optimization rightsizes plans on a continuous basis as usage shifts — fitting operating models whose mobile spend has grown organically over years of carrier price changes and M&A activity, and whose finance posture cannot accept the steady leakage of un-audited wireless invoices.

Your contract is with TeraNova. Fibi remains your independent advisor — escalating support cases, revisiting managed-mobility scope at renewal, and re-comparing TeraNova against alternative managed-mobility and TEM providers at contract events. There is no advisory fee — Fibi is provider-funded.