Magna5 —
Managed IT, Security, and Cloud for Mid-Market Operators

Magna5 is built for mid-market organizations that need a single managed-services partner spanning IT operations, cybersecurity, networking, and cloud — without the overhead of standing up an internal team for each. The strongest fit is mid-market healthcare, financial services, manufacturing, and professional-services organizations that need productized compliance (HIPAA, PCI-DSS, NIST, CMMC), 24x7 monitoring, and integrated SOC services delivered as a fully managed operating model. Magna5 operates a Certified Level 2 SOC and combines managed IT, managed security, hybrid cloud, and disaster recovery into one bill — replacing the need to coordinate across an MSP, an MSSP, a colo provider, and a backup vendor.

Magna5's Certified Level 2 SOC is a 24x7x365 operations center staffed by analysts who triage alerts from XDR, EDR, and MDR telemetry across customer environments. Level 2 certification means analysts are credentialed to perform investigation and incident response — not just alert triage — so detection-to-containment happens inside the SOC rather than being escalated back to the customer. The SOC integrates with Magna5's broader managed services so that when an incident touches an endpoint Magna5 also manages, the IT operations team and the security team are on the same shift, working the same ticket, with the same documentation.

Yes — Magna5 delivers Compliance Management for HIPAA, PCI-DSS, NIST, CMMC, and Cyber Insurance Compliance as productized programs. That distinction matters: most MSSPs sell tooling and let the customer interpret findings against the framework. Magna5 maps the underlying managed services — endpoint protection, MDR, vulnerability scanning, IAM, monitoring, backup, disaster recovery — to specific control requirements, so audit evidence is generated continuously rather than reconstructed before each renewal. For Cyber Insurance Compliance specifically, Magna5 aligns posture to the controls underwriters now require for mid-market policies, materially affecting renewal premium and coverage availability.

Magna5 operates Public Cloud, Private Cloud, and Hybrid Cloud as managed services — the customer can land workloads where they perform and where they comply, while Magna5 handles the underlying infrastructure operations, monitoring, backup, and security controls. Backup-as-a-Service and Disaster Recovery-as-a-Service are integrated, not bolt-ons: the same operations team that runs the production workload also manages the backup and DR posture, with documented runbooks and tested recovery procedures. SD-WAN and SASE round out the network layer so that remote-site connectivity, security policy, and cloud egress travel through one operating model.

Magna5 provides both On-Site Support and Remote Support, designed for mid-market organizations with distributed locations. Remote Support handles the bulk of routine operations — patching, monitoring, ticket resolution — through the 24x7 NOC and SOC. On-Site Support is dispatched for hardware replacement, physical infrastructure work, and customer locations where compliance or operational requirements demand a person on-premises. Together with Monitoring and Management of IT Infrastructure, vCISO advisory, and the Endpoint Protection Platform, Magna5 functions as an outsourced IT and security department for organizations that have outgrown a single MSP.

No. Your contract is signed directly with Magna5 and Magna5's published pricing applies. Fibi's role is to scope your managed-services objective against Magna5 and the most relevant alternatives — Ntirety, eSentire, Trustwave, Dataprise, Blue Mantis, and major regional MSPs — so you see how Magna5 compares across SOC depth, compliance program coverage, and integrated IT-plus-security posture. Fibi's advisory work is provider-funded, so the comparison and multi-vendor sourcing come at no additional cost to your business.