IntelePeer
IntelePeer delivers the Communications Automation Platform (CAP) — a low-code omnichannel automation platform with AI Hub that reduces operational costs by 39%, increases revenue by 61%, and improves CSAT by 63%. Deployed by enterprises for 20+ years with 98% customer satisfaction and 24/7/365 support.
Get a QuoteServices from IntelePeer
Communications Automation Platform (CAP)
Low-code platform for building automated voice, SMS, and omnichannel communication workflows — layers over existing infrastructure without rip-and-replace.
AI Hub
Pre-built AI models and generative AI for intent detection, sentiment analysis, and conversational automation with 3-layer guardrails for accuracy and compliance.
Call Deflection & Containment
Automated IVR and conversational AI that handle common inquiries without live agents — reducing contact center costs and wait times.
BPO Cost Reduction
Replace or augment BPO agent capacity with AI-driven automation for routine interactions — delivering significant cost savings with in-quarter ROI.
CPaaS APIs & SIP Trunking
Enterprise SIP trunking and CPaaS APIs for programmable voice, SMS, and number management — integrated with existing UCaaS and CCaaS platforms.
Bring Your Own Carrier (BYOC)
Layer IntelePeer AI automation on top of existing carrier and telephony infrastructure without disrupting current carrier relationships.
Why Choose IntelePeer?
- 20 years in business with 98% customer satisfaction
- CAP reduces operational costs by 39% with AI automation
- Improves CSAT by 63% with more communications channels
- In-quarter ROI — many customers see payback within the same quarter
- 3-layer AI guardrails for accuracy, compliance, and privacy
- Low-code platform requires minimal developer resources
- HIPAA, PCI, SOC 2, and GDPR compliant
Frequently Asked Questions About IntelePeer
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IntelePeer CAP reduces operational costs by 39% while improving CSAT by 63%. Fibi helps enterprises deploy IntelePeer AI Hub and communications automation at no cost.