Internet · Voice · Data · Security · Cincinnati & Hawaii
altafiber
Elevating Connection — 150+ years of fiber expertise.
Formerly Cincinnati Bell (founded 1873), altafiber delivers the Cincinnati region's fastest, most reliable fiber internet and integrated communications to 25,000+ business customers. Upload speeds up to 100x faster than competitors. 99.999% reliability. Also serving all of Hawaii through Hawaiian Telcom.
Founded 187325,000+ Business Customers99.999% Reliability100 Gbps DIAFioptics Advanced BundleHawaii via Hawaiian Telcom
150+
Years of technology experience — formerly Cincinnati Bell
25K+
Business customers across Cincinnati, N. Kentucky & Indiana
99.999%
Network reliability — SLA-backed fiber infrastructure
100 Gbps
Maximum DIA speed — scalable from 10 MB upward
Fioptics Business Internet — Symmetrical Fiber
Cincinnati's fastest fiber internet with symmetrical upload and download — up to 100x faster uploads than cable competitors. 99.999% reliability on every tier.
Fioptics 600
Down 600 Mbps
Up 600 Mbps
Small & medium business general use
Fioptics 800
Down 800 Mbps
Up 800 Mbps
Growing businesses, cloud-heavy workflows
Fioptics 1 Gig
Down 1 Gbps
Up 1 Gbps
Multi-user, video conferencing, large file transfer
Fioptics 2 Gig
Down 2 Gbps
Up 1 Gbps
High-demand enterprise broadband
Why symmetrical upload speeds matter
Cable internet delivers fast downloads but throttles uploads — often by a factor of 10-50x. For businesses relying on cloud applications, video conferencing, VoIP, off-site backup, and file sharing, upload speed is the real constraint. Fioptics symmetrical fiber eliminates that bottleneck entirely.
Premium Business Bundle
Fioptics Advanced
All-in-one premium business internet package — fast fiber plus the SLA, support, protection, and security that SMBs need, without managing separate vendors for each.
Designed for businesses without dedicated IT staff. One bundle, one bill, one point of contact for internet, security, and support.
5-Hour Rapid Repair SLA
Guaranteed on-site repair within 5 hours — minimizing downtime when issues arise.
Premium 24/7 US-Based Support
Live US-based support every hour of every day — no overseas call centers, no automated queues.
Free Wireless Gateway
Included wireless gateway hardware at no additional cost — no equipment rental fees.
Fioptics Care Wire Protection
Inside wire maintenance coverage protecting the wiring within your business premises.
Network Defense Against Threats
Built-in network security monitoring and threat defense — protecting your business without a separate security contract.
Dedicated Internet Access — Up to 100 Gbps
For enterprises requiring guaranteed bandwidth, altafiber's Dedicated Fiber Internet Access delivers a private, stable connection with symmetrical speeds from 10 MB all the way to 100 Gbps — backed by SLAs, 24x7x365 active monitoring, and a 4 TB backbone.
- Symmetrical speeds from 10 MB to 100 Gbps
- SLA-backed 99.999% reliability
- 4 TB backbone capacity
- 24x7x365 active monitoring and NOC support
- Dedicated circuit — no shared bandwidth
- Scalable as your business grows
Metro Ethernet
Connect multiple locations with a secure Layer 2 private network. Multi-site virtual private LAN with full diversity. Speeds from 10 MB to 10 GB — cost-effective private networking for distributed businesses.
Dedicated Wavelength (DWDM)
Low-latency dedicated circuits from 1 GB to 400 Gb for data center interconnections, metro networks, video distribution, and private backbone connections. Fully Diverse, Protected, and Linear options.
SIP Trunking
Modern replacement for traditional voice trunks — scalable, cost-effective IP-based SIP trunking with enhanced reliability, seamless PBX integration, and automatic disaster recovery.
Full Service Portfolio
Internet, Data, Voice, Security, and Wireless from a single regional provider — one relationship for all connectivity and communications needs.
Fioptics Internet (Broadband)
Cincinnati's fastest, most reliable fiber internet — symmetrical speeds from 600 Mbps to 2 Gbps. Upload speeds up to 100x faster than competitors. 99.999% reliability with future-proof fiber. Broadband Aggregation and LTE backup also available.
Fioptics Advanced
Premium business internet bundle: 5-hour Rapid Repair SLA, Premium 24/7 US-based Support, Free Wireless Gateway, Fioptics Care wire protection, and Network Defense Against Threats — all in one package.
Dedicated Internet Access (DIA)
Stable, private dedicated fiber connection with symmetrical speeds from 10 MB to 100 Gbps. SLA-backed 99.999% reliability, 4 TB backbone capacity, 24x7x365 active monitoring — for peak productivity and guaranteed bandwidth.
Metro Ethernet
Seamlessly connect multiple locations with secure communications over a private global IP network. Layer 2, multi-site virtual private network with full diversity. Speeds from 10 MB to 10 GB.
Dedicated Wavelength (DWDM)
Dedicated low-latency circuits from 1 GB to 400 Gb for data center interconnections, metro networks, video distribution, and private network connections. Fully Diverse, Protected, and Linear service options.
Business Phone
Traditional phone lines with main business number, additional lines, fax, and alarm lines. 50+ calling features including Caller ID, Voicemail, Unlimited Long Distance, Call Forwarding, and Robocall Blocking.
SIP Trunking
Cost-effective, scalable IP-based SIP trunks replacing traditional trunks. Enhanced reliability, reduced costs, seamless PBX integrations, automatic disaster recovery, and dedicated altafiber support.
Business Calling (UCaaS)
All-in-one calling, messaging, and meetings solution for the modern business. Cloud-based unified communications replacing on-premise phone systems with enterprise-grade features.
Secure Network
Enterprise-grade network security defending businesses against cyberthreats — priced and tailored for small to medium businesses with limited IT resources. Managed protection without the enterprise IT budget.
Wireless Solutions (DAS & Private LTE)
Distributed Antenna Systems and Private LTE for in-building and campus wireless coverage — reliable indoor cellular for large facilities, office buildings, healthcare campuses, and industrial environments.
Hawaiian Telcom — Hawaii
altafiber's Hawaiian Telcom subsidiary delivers fiber internet up to 3 Gbps symmetrical, dedicated internet, Metro Ethernet, wavelength services, security, and cloud voice across all Hawaiian islands — making Hawaii the first fully fiber-enabled state by 2026.
Hawaii Coverage
Hawaiian Telcom — Building the First Fully Fiber-Enabled State
altafiber's Hawaiian Telcom subsidiary — established in 1883 by King David Kalākaua — is investing $1.7 billion to deliver fiber connectivity across all Hawaiian islands by 2026. Hawaiian Telcom is the only provider with the statewide infrastructure and 140+ years of local expertise to make Hawaii the first fully fiber-enabled state in the nation.
- Fiber internet up to 3 Gbps symmetrical
- Dedicated Internet Access — enterprise fiber
- Metro Ethernet — multi-location private networking
- Wavelength services — data center interconnect
- Security solutions — business cybersecurity
- Cloud Calling & Collaboration — UCaaS voice
- Coverage across all Hawaiian islands
- 1,200+ local employees serving Hawaii communities
1883
Hawaiian Telcom founded — Hawaii's original telecom
400K+
Homes and businesses reached across all islands
3 Gbps
Symmetrical fiber speeds — among the fastest available
2026
Target year to make Hawaii the first fully fiber-enabled state
$1.7 Billion Investment Initiative
Hawaiian Telcom is executing the largest infrastructure investment in Hawaii history — expanding fiber to every home and business on every island. For businesses in Hawaii, this commitment means access to speeds up to 3 Gbps symmetrical with a provider whose infrastructure and community presence are irreplaceable.
Key Verticals
Small & Medium Business
Fioptics broadband tiers and Fioptics Advanced bundle are designed for SMBs — fast fiber, built-in security, wire protection, and 24/7 US support without enterprise complexity or budget.
Enterprise & Multi-Location
DIA up to 100 Gbps, Metro Ethernet with full diversity, and Dedicated Wavelength up to 400 Gb for distributed enterprise networks requiring SLA-guaranteed performance at every site.
Healthcare
99.999% reliability, SLA-backed DIA, and managed security for healthcare environments requiring HIPAA-compliant, always-available connectivity for EHR systems, telemedicine, and clinical workflows.
Education
Scalable fiber from campus broadband to high-capacity DIA for K-12 schools and universities in Greater Cincinnati and Hawaii — future-proof bandwidth supporting digital learning and remote instruction.
Government
Dedicated, secure fiber connectivity for local and state government agencies in the Cincinnati tri-state area and Hawaii — SLA-backed performance with a locally accountable provider.
Financial Services
Low-latency DIA and Dedicated Wavelength for financial institutions requiring consistent, guaranteed bandwidth — with the monitoring, SLAs, and network redundancy that regulated environments demand.
Why altafiber
150+ Years of Proven Telecommunications Expertise
Founded in 1873 as Cincinnati Bell — the first telephonic exchange in Ohio and 10th in the nation — altafiber has operated through every generation of communications technology. This institutional depth translates to an infrastructure team with deep knowledge of the Cincinnati and Hawaii markets, established fiber routes, long-standing building access agreements, and a track record that pre-dates competitors' fiber deployments by decades. For businesses that have experienced the service failures of newer entrants, altafiber's 150+ year operational continuity is a meaningful differentiator.
Cincinnati's Fastest Fiber — 100x Faster Uploads Than Competitors
Fioptics delivers symmetrical fiber with upload speeds up to 100x faster than traditional cable competitors. For businesses dependent on cloud applications, video conferencing, large file uploads, and off-site backup, upload speed is often the real bottleneck — not download speed. Fioptics' symmetrical architecture and 99.999% reliability address both the speed and the consistency gaps that cable-based business internet creates.
Fioptics Advanced — All-In-One Premium Bundle
Fioptics Advanced is designed for businesses that need certainty, not just connectivity. The 5-hour Rapid Repair SLA, wire protection, built-in network security, and Premium 24/7 US support are packaged together rather than sold as add-ons — simplifying procurement and ensuring a single bundle price covers the full support and protection envelope. For SMBs without dedicated IT staff, this single-vendor, single-bill approach eliminates the complexity of managing separate internet, security, and support contracts.
Scalable from 600 Mbps Broadband to 100 Gbps DIA
altafiber serves businesses at every scale: broadband tiers from 600 Mbps to 2 Gbps for small and medium businesses; Dedicated Internet Access from 10 MB to 100 Gbps for enterprises requiring guaranteed performance; Metro Ethernet for multi-location private networking; and Dedicated Wavelength up to 400 Gb for data center interconnection. Organizations that grow beyond their current tier do not need to change providers — altafiber's product portfolio scales with them.
Local Workforce — 2,700 Employees in the Communities They Serve
altafiber's 2,700 local employees live and work in Greater Cincinnati, Northern Kentucky, Indiana, and Hawaii — the same communities they serve. This local presence drives faster field response times, deeper knowledge of the local infrastructure environment, and accountability that national carriers with remote support teams cannot replicate. The 5-hour Rapid Repair SLA in Fioptics Advanced is only credible because of the density of the local workforce.
Hawaiian Telcom — Building the First Fully Fiber-Enabled State
altafiber's Hawaiian Telcom subsidiary is investing $1.7 billion to deliver fiber connectivity to every home and business across all Hawaiian islands by 2026 — a commitment that would make Hawaii the first fully fiber-enabled state in the United States. For businesses operating in Hawaii, Hawaiian Telcom's 140+ years of local expertise, statewide coverage, and unique access to island infrastructure represents connectivity reliability that no mainland provider extending into Hawaii can match.
altafiber vs. Alternatives
| Dimension | altafiber | Alternatives |
|---|---|---|
| Founded | 1873 — 150+ years of expertise | Recent entrant or regional startup |
| Upload speeds | Up to 100x faster than competitors | Asymmetric cable — slow uploads |
| Reliability | 99.999% SLA-backed fiber network | Best-effort or lower SLA |
| DIA capacity | 10 MB to 100 Gbps symmetrical | Limited DIA or shared infrastructure |
| Broadband tiers | 600 Mbps – 2 Gbps symmetrical | Capped upload speeds |
| Rapid Repair SLA | 5-hour on-site repair (Advanced) | Next-day or best-effort |
| Support | 24/7 US-based, 24x7x365 monitoring | Offshore or shared NOC |
| Hawaii coverage | Statewide via Hawaiian Telcom | Limited or no Hawaii presence |
Every business is unique — let our advisors analyze your needs and negotiate the best pricing with our 300+ carrier partnerships.
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See if altafiber fits your Cincinnati or Hawaii business
Fibi evaluates altafiber alongside other connectivity providers to match you with the right solution for your location, speed requirements, and SLAs. Our advisory is funded by the provider — no cost to you.