Peacey Systems —
Hosted PBX, SIP Trunking & Teams Direct Routing for SMBs
Peacey Systems delivers hosted PBX, SIP trunking, Microsoft Teams Direct Routing, and cloud contact center — providing cloud communications for SMB and mid-market businesses transitioning from legacy on-premises phone systems and PRI circuits.
Portfolio
Peacey Systems Cloud Communications Portfolio
Hosted PBX, SIP trunking, Teams Direct Routing, and cloud contact center — unified cloud voice solutions for SMB and mid-market businesses.
Hosted PBX
Peacey Systems Hosted PBX delivers a fully managed cloud business phone system — providing auto-attendant, ring groups, call queues, voicemail, call recording, and mobile integration without on-premises hardware. SMB and mid-market businesses transitioning off legacy on-premises PBX systems gain enterprise phone features on a per-seat subscription with no hardware maintenance overhead.
SIP Trunking
Peacey Systems SIP trunking replaces legacy PRI circuits and POTS lines with carrier-grade VoIP — delivering inbound, outbound, toll-free, and long-distance calling over IP with dynamic scalability. SIP trunks scale up and down based on call volume without the fixed 23-channel increments of PRI circuits, reducing costs for organizations with variable call traffic patterns.
Microsoft Teams Direct Routing
Peacey Systems Microsoft Teams Direct Routing connects Microsoft Teams to the PSTN — enabling employees to make and receive external business phone calls directly within the Teams interface without a separate phone system. Organizations already using Teams for collaboration can add PSTN calling capability through Peacey Systems Direct Routing without migrating to a new UCaaS platform.
Cloud Contact Center
Peacey Systems Cloud Contact Center provides inbound and outbound call routing, IVR, call queuing, agent management, and reporting — delivering contact center capabilities for SMB and mid-market businesses that need a full contact center solution without enterprise-scale complexity or pricing.
Ideal For
Who Peacey Systems Serves Best
SMBs Replacing On-Premises PBX
Businesses with 10–500 seats transitioning off aging on-premises phone systems — looking for a hosted PBX or UCaaS solution that delivers enterprise features without hardware maintenance costs.
Microsoft Teams Users Needing PSTN Calling
Organizations already using Microsoft Teams for collaboration who want to add external phone calling capability through Direct Routing without migrating to a separate UCaaS platform.
Businesses Migrating Off PRI Circuits
Companies with legacy PRI circuits seeking SIP trunking as a replacement — reducing telephony costs and gaining the scalability of dynamic channel allocation over fixed PRI capacity.
SMB Contact Centers Needing Cloud Routing
Small and mid-market contact centers that need professional inbound call routing, IVR, and queue management without the cost and complexity of enterprise contact center platforms.
Why Peacey Systems
Key Strengths
What makes Peacey Systems distinctive — unified UCaaS portfolio with Teams Direct Routing, SIP trunking, and hosted PBX for SMB and mid-market communications.
Peacey Systems provides hosted PBX, SIP trunking, and Microsoft Teams Direct Routing from a single provider — enabling businesses to consolidate cloud voice infrastructure rather than managing separate vendors for hosted PBX and Teams calling.
Peacey Systems Direct Routing adds PSTN calling to Microsoft Teams without requiring businesses to replace their existing phone system immediately — organizations can phase in Teams as a calling platform while maintaining continuity of existing voice infrastructure.
Peacey Systems services are designed for the 10–500 seat SMB and mid-market segment — providing enterprise-grade cloud communications capabilities at price points and complexity levels appropriate for organizations without dedicated IT telephony staff.
Peacey Systems SIP trunks scale channels dynamically based on concurrent call demand — eliminating the fixed 23-channel PRI cost structure and reducing per-minute and per-channel costs for organizations with variable inbound and outbound call volumes.
Why Use Fibi
Peacey Systems Direct vs. Peacey Systems Through Fibi
Your contract is with Peacey Systems either way. The difference is the independent UCaaS and voice comparison, advisory, and support layer around it.
| Aspect | Peacey Systems Direct | Peacey Systems Through Fibi |
|---|---|---|
| Pricing | Standard list rates | Volume-negotiated — equal or better |
| Platform comparison | Peacey Systems portfolio only | Peacey Systems vs other UCaaS, SIP, and Teams calling options |
| Quote turnaround | 3–10 business days | 24–48 hours across all relevant providers |
| Contract support | Peacey Systems account executive | Independent advisor representing you |
| Post-go-live support | Peacey Systems support only | Fibi escalation + Peacey Systems support |
| Advisory fee | N/A | $0 — vendor-funded |
| Use case fit | Peacey Systems AE assessment | Independent requirements analysis across UCaaS and voice options |
FAQ
Common Questions About Peacey Systems
Source Peacey Systems Through Fibi
Fibi will evaluate Peacey Systems alongside other UCaaS, hosted PBX, SIP trunking, and Teams calling options for your business communications requirements — at no cost to your organization.
Compare Peacey Systems against other UCaaS and voice providers
Fibi is an independent technology advisor comparing 300+ providers. We recommend what fits your business — not what pays us more.