CSPI Technology Solutions

CSPI Technology Solutions is a managed IT and cybersecurity provider covering managed services, security operations, network and infrastructure design, and cloud. The distinguishing piece is that networking and security sit with the same team rather than being split between an MSP and a separate security vendor — useful when a network problem and a security problem look identical from the help desk.

Both, and the boundary is worth putting in writing. Basic hygiene — patching, endpoint protection, backup — comes with the managed IT engagement. Detection and response, SIEM, vulnerability management and incident response are security scope. Fibi makes sure the contract states which side owns what, because that boundary is normally discovered during an incident rather than before one.

Yes. Co-managed arrangements are common: the provider takes the service desk, after-hours cover, patching or the security operations centre, and internal engineers keep the work specific to your business. That is usually cheaper than full outsourcing and far less disruptive than replacing a team that already knows your environment.

Managed IT is normally priced per seat per month and security services per endpoint or per data source. What matters more than the rate is what falls outside it — after-hours work, projects, server coverage and security tooling are the usual exclusions. Fibi compares on total expected cost rather than headline rate, and reads the scope before you sign.

Nothing. Fibi is paid a commission by the provider you select, and you pay the same rate you would have negotiated directly. The comparison against other managed IT and security providers, the scope review and the contract support cost you nothing.

A shortlist with indicative pricing usually comes back within 24 hours of the requirement being clear. Provider meetings, reference calls and contract review typically run two to four weeks, and onboarding another two to six depending on the size of the estate.