TierPoint —
National Data Center, Hybrid Cloud, and Managed Recovery

TierPoint is positioned for enterprises that need owned-and-operated U.S. data center capacity paired with managed cloud, managed security, and disaster recovery — with a single operator on the hook across all of it. The strongest fit is mid-market and enterprise organizations running mission-critical workloads on IBM Power, IBM AIX, IBM AS400 and Z-Series mainframes, VMware Private Cloud, or hybrid Azure/AWS topologies that have not been fully refactored for hyperscaler-native operation. TierPoint's value is the breadth of platforms supported under one contract — colocation, multi-tenant cloud, hosted private cloud, managed Azure, managed AWS, and IBM Power Systems — which materially reduces the number of vendors and contracts an enterprise IT operation has to manage.

Multi-Tenant Cloud is shared infrastructure where TierPoint operates the underlying compute, storage, and network and customers consume isolated tenancies — appropriate for development, test, and production workloads where the customer wants cloud-like elasticity without managing their own platform. Hosted Private Cloud (HPC) is dedicated infrastructure built for a single customer — Pure Storage flash arrays, dedicated VMware Private Cloud Services or Azure Local on top of TierPoint hardware, with the operating model and security posture tuned to that customer's compliance and performance requirements. HPC is the right fit for regulated and performance-sensitive workloads that cannot share infrastructure.

TierPoint operates DRaaS as a managed service backed by Zerto for replication and failover, Commvault for backup and recovery, and VEEAM Cloud Connect for offsite replication of VMware estates. Workloads can fail over from on-premises into TierPoint's cloud, between TierPoint data centers, or between cloud platforms — with documented runbooks and tested recovery procedures. Business Continuity Seating provides physical workspace at TierPoint facilities for organizations whose continuity plans require staff to operate from a secondary location during an event. Backup-as-a-Service and Microsoft O365 Backup-and-Recovery round out the data-protection portfolio for mid-market organizations.

TierPoint pairs infrastructure operations with a full managed-security stack — Security Operations Center as a Service (SOCaaS), Managed Detection and Response (MDR), Fortinet Firewalls, Web Application Firewalls (Imperva, Akamai), DDoS Mitigation, Intrusion Detection and Prevention, Multi-Factor Authentication, Email Security and Archiving (Mimecast), Managed AntiVirus, Vulnerability Scanning, Log and Threat Management, and Clean IP service. The Alert Logic partnership extends managed security across cloud platforms. Compliance program services include the documentation and posture work needed to satisfy HIPAA, PCI, SOC, and ISO audits when the underlying infrastructure runs in TierPoint colocation or cloud.

TierPoint's Cloud Connect Express, Interconnect Express, and AWS Direct Connect services give enterprise customers private, dedicated connectivity from TierPoint colocation or cloud into AWS, Azure, and other hyperscalers — bypassing the public internet for workloads that span TierPoint and a public cloud. Public Cloud Onramp packages this as a managed service with consulting wrapped around it (AWS Consulting, Azure Consulting, Hybrid Cloud Consulting, DevOps Consulting). The model is built for enterprises that operate hybrid topologies indefinitely rather than treating colocation as a transitional state — colocation, multi-tenant cloud, hosted private cloud, and hyperscaler workloads all coexist with one network operator on the hook.

No. Your contract is signed directly with TierPoint and TierPoint's published pricing applies. Fibi's role is to scope your colocation, cloud, or DR objective against TierPoint and the most relevant alternatives — Equinix, Digital Realty, Flexential, Lightedge, OTAVA, Expedient, Cologix — so you see how TierPoint compares across data-center footprint, IBM Power and mainframe support, managed cloud depth, and DRaaS pricing. Fibi's advisory work is provider-funded, so the comparison and multi-vendor sourcing come at no additional cost to your business.