WOW Business —
Regional Cable & Fiber Internet for SMBs in 10 States

WOW Business provides cable and fiber broadband, dedicated internet access (DIA), business voice, and TV for SMBs across 10 US states. WOW Business is the commercial division of WideOpenWest (WOW!), a regional cable operator serving suburban and secondary markets in Alabama, Florida, Georgia, Illinois, Indiana, Michigan, Ohio, South Carolina, Tennessee, and Colorado. Standard WOW Business internet plans include no long-term contracts, with dedicated internet available for businesses requiring SLA-backed performance.

WOW Business provides business internet on cable HFC and fiber infrastructure — delivering download speeds from 100 Mbps to 1 Gbps on standard plans. Standard WOW Business internet is a shared broadband service with no long-term contract requirements, appropriate for SMBs with basic internet needs. WOW Business also provides dedicated internet access (DIA) for businesses requiring symmetric bandwidth, guaranteed performance, and SLA-backed uptime — appropriate for businesses with hosted VoIP, cloud applications, or compliance requirements.

WOW Business operates in Alabama, Florida, Georgia, Illinois, Indiana, Michigan, Ohio, South Carolina, Tennessee, and Colorado — serving businesses in suburban and secondary markets within these states. Coverage within each state is limited to the WOW! cable footprint and is not available in all areas. Fibi can verify WOW Business service availability at your specific business address as part of a broader internet provider assessment, alongside other ISPs serving your location.

Yes. WOW Business standard internet plans are available without long-term contracts, which is a meaningful differentiator compared to carriers like AT&T Business Fiber or Comcast Business that typically require 24 or 36-month commitments. No-contract plans provide SMBs with flexibility to change providers without early termination fees — appropriate for businesses in leased spaces, short-term projects, or organizations uncertain about their location stability. Dedicated internet access from WOW Business may have different contract terms.

WOW Business provides business voice as a bundled service with internet — including hosted business phone with calling features, voicemail, and basic PBX functionality. Business voice from WOW Business is designed for SMBs that want a bundled internet and phone solution from a single regional provider. For organizations requiring advanced UCaaS features like mobile apps, video conferencing, or Microsoft Teams integration, WOW Business voice may be supplemented or replaced by a dedicated UCaaS platform.

No. Your agreement is directly with WOW Business — Fibi is not a party to your contract. Fibi evaluates WOW Business alongside competing ISPs and regional cable providers available at your specific business address. In WOW Business service areas, Fibi can compare WOW against other ISPs on price, contract terms, SLA, and installation timelines to ensure you are selecting the most appropriate connectivity solution for your business needs. Fibi's advisory is funded by a referral commission from WOW Business — there is no additional cost to your organization.