Ziply Fiber —
Pacific Northwest Fiber Internet & Dedicated Access

Ziply Fiber provides business internet, dedicated internet access, and voice services across Washington, Oregon, Idaho, and Montana — the four states that comprise the core Pacific Northwest service territory acquired from Frontier Communications in 2020. Coverage is concentrated in metropolitan areas including Seattle, Tacoma, Bellevue, Spokane, Portland, Boise, and surrounding suburban and rural communities where Frontier had built fiber infrastructure. Ziply has been actively expanding its fiber footprint since the acquisition, deploying new fiber to areas previously served by older copper infrastructure. For businesses in the Pacific Northwest looking for a regional fiber alternative to Comcast or CenturyLink, Ziply is a primary option in many markets.

Ziply standard business internet is a shared-bandwidth service delivered over fiber — providing high speeds at competitive pricing but with bandwidth shared among multiple customers on the same network segment. During peak usage periods, speeds may fluctuate below the advertised maximum. Ziply Dedicated Internet Access (DIA) provides committed, symmetric, uncontended bandwidth — a dedicated circuit where the contracted bandwidth is guaranteed regardless of network load, with SLA-backed uptime, latency, and packet loss guarantees. DIA is appropriate for businesses with latency-sensitive applications (VoIP, real-time video, EHR systems, financial transactions) or compliance requirements specifying dedicated circuit connectivity. DIA typically costs more than shared broadband but provides enterprise-grade reliability guarantees.

Ziply, Comcast Business, and CenturyLink/Lumen are the three primary wireline business internet providers across much of Washington, Oregon, Idaho, and Montana. Ziply differentiates as a fiber-first regional provider — its network investment since 2020 has focused on fiber buildout rather than maintaining legacy copper DSL or HFC cable infrastructure. Comcast Business uses HFC cable technology for most business broadband, which is shared downstream and asymmetric in upload capacity. CenturyLink/Lumen offers fiber-based services in select markets but operates a larger mixed network of copper and fiber. For businesses requiring symmetric fiber connectivity, Ziply's regional fiber investment often positions it as the preferred alternative to cable broadband in markets where all three providers are available.

Ziply Business Voice provides traditional business phone service delivered over Ziply's network — with options for hosted voice and SIP trunking alongside legacy POTS lines. Ziply voice services benefit from being delivered over Ziply's own managed fiber network rather than the public internet, providing more consistent call quality than VoIP services relying on standard broadband connectivity. For businesses in Ziply's service area already using Ziply fiber for internet, bundling Ziply voice provides a single-provider relationship for both services with integrated support. For businesses evaluating cloud UCaaS platforms (RingCentral, 8x8, Zoom Phone), Fibi can compare Ziply voice against cloud UCaaS options — the right choice depends on call volume, feature requirements, and whether the business is relocating to cloud communications.

Ziply Managed WiFi provides enterprise-grade wireless access points installed and managed by Ziply — delivering cloud-controlled WiFi across business premises with professional installation, ongoing monitoring, and support from Ziply. Managed WiFi eliminates the need for businesses to purchase, configure, and manage access point hardware independently, and ensures WiFi performance is aligned with the fiber internet connection Ziply delivers. For multi-location businesses in Ziply's service territory, Managed WiFi provides consistent wireless deployment standards across sites with centralized management through Ziply's platform. Managed WiFi is available bundled with Ziply business internet and DIA services.

No. Your contract is directly with Ziply Fiber — Fibi is not a party to it. Ziply's pricing is consistent whether you engage through a direct Ziply rep or through an independent advisor. In practice, Fibi typically negotiates equal or better terms through volume relationships and by presenting Ziply alongside competitive options from Comcast Business, CenturyLink/Lumen, and other Pacific Northwest providers. Our advisory is funded by a commission Ziply pays from their existing sales budget — it does not appear on your invoice. For Pacific Northwest businesses with multiple locations, Fibi can structure multi-site solutions that combine Ziply where it is the best option with other carriers where Ziply coverage is limited or unavailable.