SIPPIO —
Direct Routing + Operator Connect for Microsoft Teams Voice
SIPPIO is positioned for multinational enterprise and mid-market operating models standardizing voice on Microsoft Teams — Direct Routing and Operator Connect under one platform, automated Teams voice provisioning, integrated SMS for Teams, reporting and analytics, and Avaya migration tooling for operating models cutting over from legacy PBX. Fibi sources and negotiates SIPPIO on your behalf, at no cost to your business.
Portfolio
Direct Routing + Operator Connect + SMS + Reporting + Avaya Migration + Healthcare
Direct Routing and Operator Connect for Microsoft Teams under one platform, integrated SMS for Teams, reporting and analytics, Avaya migration tooling, and a healthcare-aligned Teams voice posture — built around Microsoft Teams voice rather than retrofitted to it.
Direct Routing for Microsoft Teams
Direct Routing for Microsoft Teams — fitting operating models whose calling posture requires existing carrier contracts, regulatory or sovereignty alignment, BYOC scenarios or geographic mixes that Calling Plans alone cannot accommodate, delivered on SIPPIO's Teams-dedicated voice infrastructure.
Operator Connect for Microsoft Teams
Operator Connect for Microsoft Teams — fitting operating models whose calling posture needs the simplicity of operator-attached numbers and configuration inside the Teams admin center, with the carrier relationship layered in via Microsoft's Operator Connect program rather than customer-managed SBCs.
Avaya Migration to Microsoft Teams Voice
Avaya migration tooling and guidance for cut-over to Microsoft Teams voice — fitting operating models migrating off legacy Avaya PBX whose voice modernization plan requires structured cut-over rather than ad-hoc forklift, and whose service-continuity posture cannot tolerate gaps during migration.
SMS for Microsoft Teams
SMS for Microsoft Teams — fitting operating models whose customer-engagement posture requires SMS as a first-class channel inside Teams rather than as a separately operated messaging platform, particularly relevant for healthcare, financial-services, retail and field-services workflows.
Reporting & Analytics for Teams Voice
Reporting and analytics for Teams voice — fitting operating models whose voice-operations posture requires depth beyond Teams' native dashboards, including call-quality, traffic-profile and capacity reporting that drives capacity-planning, training and SLA decisions across multi-region deployments.
Healthcare-Aligned Teams Voice
Healthcare-aligned posture for Teams voice — fitting healthcare-system, payer and healthcare-services operating models whose Teams voice deployment must align with HIPAA-aligned calling, recording, retention and operational requirements rather than generic enterprise Teams voice.
Ideal For
Multinational, Avaya-Migration & Healthcare Teams Voice Deployments
Multinational Enterprises
Multinational operating models whose Teams voice posture requires one carrier supporting both Direct Routing and Operator Connect across regions, with consistent provisioning, reporting and operational posture rather than stitching together regional carriers with different operational postures.
Avaya-to-Teams Migrations
Operating models migrating off legacy Avaya PBX whose voice modernization plan requires structured cut-over rather than ad-hoc forklift, whose service-continuity posture cannot tolerate gaps during migration, and whose internal voice-team capacity cannot self-manage the migration.
Healthcare-Aligned Teams Voice
Healthcare-system, payer and healthcare-services operating models whose Teams voice deployment must align with HIPAA-aligned calling, recording, retention and operational requirements — SIPPIO's healthcare-aligned posture targets this segment rather than generic enterprise Teams voice.
Mid-Market & Enterprise UC
Mid-market and enterprise operating models whose Teams voice posture requires automated provisioning rather than carrier ticketing, both calling patterns under one platform, and a voice partner whose product roadmap is dedicated to Microsoft Teams rather than treating Teams as one of many channels.
Why SIPPIO
Where SIPPIO Stands Out as a Microsoft Teams Voice Carrier
Structural advantages that justify SIPPIO over Microsoft Calling Plans direct, other Direct Routing carriers, other Operator Connect partners, and Avaya cloud migration paths.
Direct Routing and Operator Connect serve different operating-model needs. Operating models that need both — or that need to migrate between them — benefit from one carrier supporting both calling patterns rather than separate carriers for each pattern. SIPPIO is built around dual support.
Operating models migrating off Avaya PBX commonly need structured tooling and guidance rather than ad-hoc forklifts. SIPPIO publishes Avaya migration tooling — fitting operating models whose Avaya-to-Teams cut-over posture cannot tolerate service-continuity gaps and whose voice-team capacity cannot self-manage the migration.
SIPPIO's automated provisioning moves Teams voice number, user and configuration changes from carrier-ticket workflows to a self-service automated workflow — fitting operating models whose IT teams run Teams voice at scale and whose service-velocity posture cannot tolerate carrier-ticket lead times.
Multinational coverage under one SIPPIO platform — fitting multinational operating models whose Teams voice posture requires a single voice partner and a consistent calling-plan, Direct Routing and Operator Connect experience across regions rather than stitching together regional carriers with different commercial and operational postures.
Why Use Fibi
SIPPIO Direct vs. SIPPIO Through Fibi
Your contract is with SIPPIO either way. The difference is the comparison, sourcing, and ongoing support layer around it.
| Aspect | SIPPIO Direct | SIPPIO Through Fibi |
|---|---|---|
| Pricing | Standard SIPPIO rates | Volume-negotiated — equal or better |
| Vendor comparison | SIPPIO only | SIPPIO vs Microsoft Calling Plans direct, other Direct Routing carriers, other Operator Connect partners, and Avaya cloud migration paths |
| Quote turnaround | 5–10 business days | 24–72 hours across multiple options |
| Architecture review | SIPPIO solution architects | Independent advisor representing your interests |
| Post-go-live support | SIPPIO support only | Fibi escalation + SIPPIO support |
| Advisory fee | N/A | $0 — provider-funded |
FAQ
Choosing SIPPIO for Microsoft Teams Voice
Get a SIPPIO Quote Through Fibi
Fibi will scope your Teams voice objective against SIPPIO and the most relevant alternatives — including Microsoft Calling Plans direct, other Direct Routing carriers, other Operator Connect partners, and Avaya cloud migration paths — so you see how SIPPIO's dual Direct Routing + Operator Connect posture compares before signing, with no obligation and no sales pressure.
Compare SIPPIO against other Microsoft Teams voice carriers and SIP trunking providers