Metronet —
Fiber Internet, Voice & Business Connectivity

Metronet Business Fiber Elite is the dedicated internet access (DIA) tier — delivering symmetrical fiber bandwidth on a private circuit with formal SLA guarantees, including uptime commitments and defined response times. Standard Business Fiber provides fiber-based internet with fast symmetrical speeds and reliable performance but without the dedicated circuit or formal SLA terms of the Elite tier. For businesses where connectivity is mission-critical — point-of-sale systems, cloud-hosted applications, VoIP — Business Fiber Elite provides the contractual reliability assurances that shared business internet does not.

Yes. Metronet offers a full business voice portfolio including Business Voice, Hosted PBX, SIP Trunking, and eFax. SIP Trunking replaces traditional PRI lines or analog phone trunks with VoIP-based trunks that run over the Metronet fiber connection — reducing cost while maintaining call quality. Hosted PBX provides a cloud-based business phone system without on-premises PBX hardware. All voice services are designed to integrate with the Metronet fiber connection for end-to-end performance.

Metronet offers business Ethernet services for campus and metro connectivity — connecting multiple buildings, campuses, or business locations over fiber using Ethernet transport. Ethernet services include point-to-point connections between locations, with flexible bandwidth options to match the traffic requirements of each link. This is appropriate for businesses with multiple nearby offices or campuses requiring high-bandwidth private connectivity between sites.

Yes. Metronet offers managed WiFi for business locations — delivering enterprise-grade wireless access points with centralized management. Managed WiFi includes hardware, installation coordination, and ongoing monitoring so businesses get reliable wireless coverage without managing access points in-house. This is especially practical for businesses that want to bundle internet and WiFi under a single provider rather than purchasing and managing separate wireless infrastructure.

Metronet is a fiber internet and business services provider serving communities across the Midwest and Southeast United States. Service availability is address-specific — businesses should use the availability checker to confirm Metronet coverage at their specific location. Metronet continues to expand its fiber footprint, so availability in a given area may have changed recently.

Yes. Metronet delivers fiber-based symmetrical internet that performs well for VoIP, video conferencing, and cloud-hosted applications. Symmetrical upload and download speeds mean that outbound traffic (voice, video, cloud syncing) receives the same bandwidth as inbound — a critical characteristic for VoIP quality. For businesses running hosted PBX or UCaaS, combining Metronet fiber with Metronet Hosted PBX creates an end-to-end managed solution from a single provider.

No. Your contract is signed directly with Metronet — Fibi is not a party to it. Metronet maintains the same base pricing regardless of channel. Fibi evaluates Metronet alongside competing fiber providers for your location and presents options side-by-side, helping you make an informed decision. Our advisory is funded by a commission Metronet pays from their existing sales budget — it does not affect your invoice.