DynaLink — One Invoice, One Support Team for All Telecom

A switchless Competitive Local Exchange Carrier (C-LEC) like DynaLink has the largest switchless footprint in the industry — meaning they provide access to premium carrier networks (AT&T and Verizon) at reduced costs by cutting out the carrier price premiums, without owning the physical switching infrastructure. For businesses, this means premium network quality at materially lower costs than buying directly from AT&T or Verizon, combined with DynaLink single-vendor management.

DynaLink consolidates all telecom services — internet, hosted VoIP, mobile/cellular, managed network, cabling — into a single customized invoice. Rather than receiving separate bills from AT&T, Verizon, a VoIP provider, and a cabling contractor, businesses work with one DynaLink account manager, one support line, and one monthly invoice. For multi-location businesses with complex telecom environments, this simplification reduces administrative overhead significantly.

DynaLink provides services in all 50 states across all verticals. Internet access includes fiber, cable, and 4G/5G wireless options. Cellular services leverage AT&T and Verizon networks. For wireless failover, DynaLink deploys both AT&T and Verizon simultaneously, ensuring coverage even if one carrier has an outage in a specific area.

DynaLink delivers cabling and physical infrastructure services through sister companies Birns and Newbridge, which have provided low voltage expertise since 1976. Services include structured cabling, security camera installation, access control, A/V system implementation, and network hardware deployment. For businesses needing turnkey physical infrastructure alongside telecom services, DynaLink handles both under one project management team.

DynaLink serves all verticals — retail, hospitality, healthcare, education, finance, manufacturing — for small, medium, and enterprise businesses across all 50 states. Their switchless C-LEC model and one-vendor approach are particularly valuable for multi-location businesses in retail, hospitality, and restaurant chains where managing multiple carrier relationships across hundreds of locations creates significant operational complexity.

DynaLink provides a single 24/7/365 support team for all services under management. Rather than calling separate numbers for internet, voice, mobile, and network issues, all support requests go through a single DynaLink contact. This single-point-of-contact model eliminates the "finger pointing" between vendors that commonly occurs when separate providers blame each other for service issues.

No. DynaLink pricing is the same whether engaged through Fibi or directly. Fibi is compensated by a commission from DynaLink from their existing sales budget — it does not affect your invoice. Our advisory adds value by benchmarking DynaLink against other managed telecom providers and ensuring the right mix of services for your locations.