Managed Solution —
Microsoft-Deep MSP, Azure Assure & 24/7 Onshore Help Desk
Managed Solution is a U.S.-based MSP and Tier 1 Microsoft Cloud Service Provider (Gold Partner) — Managed IT Services with 24/7 U.S.-based Help Desk, Microsoft 365 and Office Licensing, Microsoft Azure (Azure Assure managed Azure), Amazon Web Services managed services, Microsoft Modern Workplace (Teams, OneDrive, SharePoint, Planner, Forms), Identity Management and Modern Workplace projects, plus Backup and Disaster Recovery. Built for operating models that have standardized on Microsoft 365 and Azure and need a Microsoft-deep partner rather than a generic infrastructure shop. Fibi sources and negotiates Managed Solution on your behalf, at no cost to your business.
Portfolio
Help Desk + Microsoft 365 + Azure + AWS + Modern Workplace + Backup / DR
Six tightly integrated practices delivered under one Microsoft-deep MSP — fitting operating models that have standardized on Microsoft 365 and Azure and need a partner who runs that estate as the strategic platform.
Managed IT Services & 24/7 Onshore Help Desk
Managed IT Services backed by a 24/7 U.S.-based Help Desk — fitting operating models whose user base cannot tolerate offshore-only support windows for productivity issues, and whose IT leadership cannot staff an internal 24/7 help desk and ticket-management discipline without outsourced depth.
Microsoft 365 & Office Licensing (Tier 1 CSP)
Tier 1 Microsoft Cloud Service Provider with Gold Partner credentials for Microsoft 365 and Office licensing — fitting operating models that need licensing optimization, training resources and pre-sales licensing expertise rather than a transactional reseller relationship that ends at the PO.
Microsoft Azure (Azure Assure Managed Azure)
Azure Assure managed-Azure practice covering ongoing operations, optimization, security and identity controls — fitting operating models whose Azure estate has scaled past what an internal team can architect, govern and cost-control, and whose finance and security posture cannot accept ungoverned cloud spend.
Amazon Web Services Managed Services
AWS managed services for operating models running mixed Azure and AWS estates — fitting workloads that have settled on AWS-specific services and whose internal team needs day-2 operations, governance and security depth on AWS without giving up the Microsoft-deep practice on the Azure side.
Microsoft Modern Workplace, Teams & Identity
Microsoft Teams, OneDrive, SharePoint, Planner and Forms deployments plus Identity Management and Modern Workplace projects — fitting operating models that have standardized on Microsoft 365 and want collaboration, identity and modern-work projects delivered by a Microsoft-deep partner rather than a generic infrastructure shop.
Backup & Disaster Recovery
Backup and Disaster Recovery services tied to the Microsoft 365 and Azure estate — fitting operating models whose risk posture cannot rely on Microsoft-native retention alone and whose audit and continuity requirements demand documented backup, recovery and restoration testing on the cloud workloads they actually depend on.
Ideal For
Operating Models Standardized on Microsoft 365 & Azure
Mid-Market & Multi-Site Estates
Mid-market and multi-site operating models whose Microsoft 365 + Azure investment must be operated as the strategic platform rather than as a checkbox in a generic MSP catalog, and whose internal IT capacity cannot run a 24/7 help desk.
Compliance-Heavy Programs
Compliance-heavy operating models whose audit, identity and data-protection posture demands tight integration with Microsoft 365 controls — fitting Managed Solution's identity-management, modern-workplace and security-identity-assessment practices.
Healthcare & Senior Living
Healthcare and senior-living operating models that have moved to Microsoft 365 — fitting Managed Solution's history of healthcare, orthopedic and senior-living migrations and managed-services engagements with HIPAA-aware controls.
Education & Mission-Driven
Education and mission-driven operating models whose IT and licensing posture must align with Microsoft Education and nonprofit programs — fitting Managed Solution's focus on accessible email, productivity and help-desk-supported deployments.
Why Managed Solution
Where Managed Solution Stands Out as a Microsoft-Deep MSP
Structural advantages that justify Managed Solution over generic MSPs and transactional Microsoft resellers.
Tier 1 Microsoft Cloud Service Provider with Gold Partner credentials — fitting operating models whose Microsoft 365 and Azure investment must be operated as the strategic platform rather than as one item in a generic MSP catalog, and whose licensing optimization needs deep Microsoft-program expertise.
The Managed IT Services help desk is 24/7 and U.S.-based onshore — fitting operating models whose user experience cannot tolerate offshore-only support windows, and whose IT leadership cannot internally staff overnight and weekend coverage without outsourced depth.
Azure Assure is a dedicated managed-Azure practice — not a generic cloud SKU — fitting operating models whose Azure estate needs governance, cost-control, security and identity operated as a continuous service rather than as one-off project work between vendors.
Modern Workplace, Identity Management and Microsoft 365 Copilot workshops — fitting operating models that want Copilot deployed under proper data-governance, identity and DLP controls rather than as an ungoverned end-user feature switch, and whose collaboration estate must be operated end-to-end.
Why Use Fibi
Managed Solution Direct vs. Managed Solution Through Fibi
Your contract is with Managed Solution either way. The difference is the comparison, sourcing and ongoing support layer around it.
| Aspect | Managed Solution Direct | Managed Solution Through Fibi |
|---|---|---|
| Pricing | Standard Managed Solution rates | Volume-negotiated — equal or better |
| Vendor comparison | Managed Solution only | Managed Solution vs other Microsoft-deep MSPs |
| Quote turnaround | 5–10 business days | 24–72 hours across multiple options |
| Architecture review | Managed Solution architects | Independent advisor representing your interests |
| Post-go-live support | Managed Solution support only | Fibi escalation + Managed Solution support |
| Advisory fee | N/A | $0 — provider-funded |
FAQ
Choosing Managed Solution for Microsoft, Azure & AWS
Get a Managed Solution Quote Through Fibi
Fibi will scope your Microsoft 365 and Azure estate, AWS workloads, identity and modern-workplace posture and help-desk needs against Managed Solution and other Microsoft-deep MSPs — so you see how Managed Solution compares on Microsoft program credentials, Azure governance and total cost before signing, with no obligation and no sales pressure.
Compare Managed Solution against other Microsoft-deep MSP, security and continuity providers