SCB Global —
Microsoft Teams Operator Connect, Direct Routing & Global PSTN Calling
SCB Global is a Microsoft Teams calling specialist delivering Operator Connect, Direct Routing for Teams, global PSTN calling across 70+ countries, international number provisioning, Teams voice migration, cloud PBX, compliance recording and SIP trunking — fitting operating models whose collaboration platform is Microsoft Teams and whose voice posture demands a single global Teams calling layer rather than a patchwork of country-by-country PSTN providers. Fibi sources and negotiates SCB Global on your behalf, at no cost to your business.
Portfolio
Operator Connect + Direct Routing + Global PSTN + Cloud PBX + Compliance Recording
Microsoft Teams Operator Connect, Direct Routing, global PSTN calling across 70+ countries, international number provisioning, Teams voice migration, cloud PBX, compliance recording and SIP trunking — delivered from a single Teams-native operator.
Microsoft Teams Operator Connect
Operator Connect provisions SCB Global directly inside the Teams Admin Center as a Microsoft-certified PSTN operator — fitting operating models whose collaboration platform is Microsoft Teams and whose voice posture favors the simplicity of operator-managed connectivity over deploying and maintaining Session Border Controllers in-house.
Direct Routing for Teams
Direct Routing connects Microsoft Teams to SCB Global via Session Border Controllers, giving finer-grained control over call routing, dial plans, emergency calling and integrations with legacy systems — fitting operating models whose Teams voice posture requires routing flexibility, contact-center integration or coexistence with on-prem PBX during migration.
Global PSTN Calling
PSTN calling for Microsoft Teams across 70+ countries is delivered from a single global platform with consolidated commercials and support — fitting operating models with multi-country footprints whose voice posture cannot tolerate the complexity of separate PSTN contracts, SBCs and number ranges in every jurisdiction.
International Number Provisioning
International DID and toll-free number provisioning across the global footprint, with porting from legacy carriers and compliance with in-country address and registration requirements — fitting operating models whose customer-facing presence demands local numbers in markets where they operate, without standing up a local entity for each one.
Teams Voice Migration
Migration from legacy on-prem PBX or standalone UCaaS into Microsoft Teams Phone — including discovery, dial-plan design, number porting, Operator Connect or Direct Routing topology and phased cutover — fitting operating models retiring legacy voice in favor of native Teams calling as their workstream consolidates onto Microsoft 365.
Cloud PBX
Cloud-hosted PBX features layered onto Teams calling — auto-attendants, call queues, hunt groups, IVR, and call routing — fitting operating models whose telephony posture requires PBX-class call handling but whose IT posture has standardized on Microsoft Teams as the workstream and does not want a separate UC platform.
Compliance Recording
Compliance recording captures Teams calls, chat and meetings against retention, supervision and policy frameworks (FCA, MiFID II, Dodd-Frank, HIPAA-relevant) — fitting operating models in financial services, healthcare, legal and regulated public-sector whose communications posture requires demonstrable capture, retention and supervision of Teams voice and messaging.
SIP Trunking
SIP trunking for legacy PBX, contact center and analog infrastructure that is not yet migrated to Teams — fitting operating models whose voice estate is part-Teams, part-legacy during a multi-year consolidation, and whose voice posture requires a single trunking partner across both worlds.
Ideal For
Microsoft-Centric, Multi-Country Voice Operating Models
Microsoft 365 Enterprises
Operating models whose collaboration platform is Microsoft Teams and whose voice posture demands a Teams-native PSTN operator rather than a generic UCaaS layered on top of Teams.
Multi-Country Footprints
Operating models with employees and customers in multiple countries whose voice posture cannot tolerate separate PSTN contracts, SBCs and number ranges in every jurisdiction.
Regulated Industries
Operating models in financial services, legal and public-sector whose communications posture requires compliance recording, retention and supervision of Teams voice, chat and meetings.
Healthcare & Life Sciences
Operating models whose communications posture requires HIPAA-relevant capture, retention and supervision of clinical and patient-adjacent Teams calls and messaging.
Why SCB Global
Where SCB Global Stands Out as a Teams Calling Operator
Structural advantages that justify SCB Global over generic UCaaS providers retrofitted to Teams.
SCB Global is a Microsoft-certified Operator Connect operator and Direct Routing specialist — fitting operating models whose collaboration platform is Microsoft Teams and whose voice posture demands an operator engineered specifically around Teams calling rather than a generic UCaaS layered with Teams compatibility.
PSTN calling across 70+ countries from a single global platform — fitting operating models with multi-country footprints whose voice posture cannot tolerate the complexity of separate PSTN contracts, SBCs and number ranges in every jurisdiction.
Both Operator Connect (operator-managed, no SBC) and Direct Routing (SBC-based, routing flexibility) are available from one operator — fitting operating models whose Teams voice topology will mix simplicity for some sites and routing control for others, without contracting two different operators.
A North American operations and support team for US enterprise customers ensures in-region accountability for design, porting and ongoing support — fitting operating models whose procurement posture requires US-side commercial and operational coverage rather than purely offshore support.
Why Use Fibi
SCB Global Direct vs. SCB Global Through Fibi
Your contract is with SCB Global either way. The difference is the comparison, sourcing and ongoing support layer around it.
| Aspect | SCB Global Direct | SCB Global Through Fibi |
|---|---|---|
| Pricing | Standard SCB Global rates | Volume-negotiated — equal or better |
| Vendor comparison | SCB Global only | SCB Global vs other Operator Connect, Direct Routing and global Teams calling providers |
| Quote turnaround | 5–10 business days | 24–72 hours across multiple options |
| Architecture review | SCB Global solution architects | Independent advisor representing your interests |
| Post-go-live support | SCB Global support only | Fibi escalation + SCB Global support |
| Advisory fee | N/A | $0 — provider-funded |
FAQ
Choosing SCB Global for Microsoft Teams Calling
Get an SCB Global Quote Through Fibi
Fibi will scope your Microsoft Teams calling topology, multi-country PSTN footprint, Operator Connect vs Direct Routing fit, compliance recording requirements and SIP trunking estate against SCB Global and other Teams calling operators — so you see how SCB Global compares before signing, with no obligation and no sales pressure.
Compare SCB Global against other cloud and voice providers