
Cloud-hosted PBX features layered onto Teams calling — auto-attendants, call queues, hunt groups, IVR, and call routing — fitting operating models whose telephony posture requires PBX-class call handling but whose IT posture has standardized on Microsoft Teams as the workstream and does not want a separate UC platform.
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More from SCB Global
Operator Connect provisions SCB Global directly inside the Teams Admin Center as a Microsoft-certified PSTN operator — fitting operating models whose collaboration platform is Microsoft Teams and whose voice posture favors the simplicity of operator-managed connectivity over deploying and maintaining Session Border Controllers in-house.
Direct Routing connects Microsoft Teams to SCB Global via Session Border Controllers, giving finer-grained control over call routing, dial plans, emergency calling and integrations with legacy systems — fitting operating models whose Teams voice posture requires routing flexibility, contact-center integration or coexistence with on-prem PBX during migration.
PSTN calling for Microsoft Teams across 70+ countries is delivered from a single global platform with consolidated commercials and support — fitting operating models with multi-country footprints whose voice posture cannot tolerate the complexity of separate PSTN contracts, SBCs and number ranges in every jurisdiction.
International DID and toll-free number provisioning across the global footprint, with porting from legacy carriers and compliance with in-country address and registration requirements — fitting operating models whose customer-facing presence demands local numbers in markets where they operate, without standing up a local entity for each one.