
Managed cloud and data resiliency for midsize enterprises — with a recovery time you can hold the provider to, and IBM i estates handled rather than excluded.
Formerly Performive. The rename is recent and much of the product collateral still carries the old name; the company, the team and the service catalogue are unchanged.
No cost · No obligation · Results in 24 hours
Services
VMware, OpenStack and Azure environments run as a managed service — hosted in a CloudFirst location, a third-party data centre or on your own floor. Right-sizing happens at build time rather than after the first invoice, which is where most cloud cost creep starts.
Standby Recover for best-effort recovery on shared resources, Reserved Recover for guaranteed RTO and RPO on dedicated capacity, and a separate path for IBM workloads. The tier is chosen per workload, so non-critical systems are not paying for guarantees they do not need.
Veeam-based backup for servers, endpoints, Microsoft 365 and Salesforce, encrypted in transit and at rest in an immutable repository. Backups that ransomware cannot alter are the difference between a recovery and a negotiation.
Cold, warm and hot DRaaS on Veeam and VMware, self-managed or fully managed, with continuous replication, a written runbook and annual failover testing. Warm is the usual mid-market choice: it trades a modest recovery time for a much smaller standing bill.
Virtual desktop estates on Omnissa, formerly VMware Horizon, with GPU-backed images where the workload needs them and all VMware and Windows licensing handled by the provider. Fits BYOD programmes and seasonal headcount, where seats have to appear and disappear without a hardware cycle.
Virtualisation, hosting, management and recovery for IBM i estates — a specialism most managed cloud providers quietly decline. Relevant to manufacturers, distributors and insurers running a core system that cannot be replatformed on the timeline anyone would like.
Round-the-clock database monitoring, preventative maintenance and incident triage, with ad-hoc DBA hours held back for escalation and project work. Useful where an internal team owns the applications but nobody owns the database.
SOC and SIEM monitoring, EDR and MDR, data encryption, patch management and penetration testing, run by the same operator as the environment. During an incident that removes the argument about whether the cause was the platform or the security layer.
Asset discovery, cloud and security assessments, cyber-insurance readiness, migration planning, and a ransomware financial impact analysis that puts a number on downtime. Intended to run before the purchase, while the findings can still change the design.
Why CloudFirst
Plenty of providers will sell backup. Fewer will commit to how long a restore takes. The Reserved tier holds dedicated capacity specifically so that an RTO and RPO can be written down rather than estimated, and the Standby tier exists so the rest of the estate is not paying for that guarantee. The useful question during a comparison is not whether recovery is offered, but which systems are on which tier and what the contract says about each.
AS/400 and iSeries estates are the workloads that stall managed-cloud projects — the x86 side migrates cleanly and the core system stays where it is because nobody will take it on. CloudFirst virtualises, hosts, manages and recovers IBM i alongside everything else. If that is in your environment, saying so early removes most of the shortlist for you.
SOC, SIEM, EDR and MDR are delivered by the team that also runs the cloud and holds the backups. That boundary is normally discovered during an incident, when the hosting vendor and the security vendor each explain that the problem sits on the other side of the line. Here there is no line to argue about.
Established in 2005 and aimed squarely at mid-market IT teams, with delivery across the United States, Canada, the UK and Germany. The engineering time is sold as an add-on rather than assumed to exist internally, which is the practical difference for a team of four running an estate sized for twelve.
Typical Fit
The Fibi Advantage
FAQ
Tell us what has to stay running and how long you can afford to be without it. We will shortlist managed cloud and recovery providers that fit — including CloudFirst — and check the recovery commitments and exit terms before you sign. You pay the provider the same rate as going direct.