Cybersecurity Services — CloudFirst
SOC and SIEM monitoring, EDR and MDR, data encryption, patch management and penetration testing, delivered by the same team that runs the cloud, backup and recovery — so detection and recovery are not split across vendors who have never spoken.
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Key Features
Detection and recovery in one place
The practical argument for taking these together is what happens during an incident. When the security provider and the recovery provider are different companies, the first hours go on establishing who does what. Here they are the same team on the same platform.
SOC and SIEM monitoring
Security operations centre and SIEM services provide monitoring and correlation across the environment — the capability midsize organisations most often lack, because staffing a round-the-clock SOC internally is not realistic at that size.
EDR and MDR
Endpoint detection and response, with managed detection and response layered over it so alerts are acted on rather than accumulating in a console nobody watches.
Patch management
Patching handled as an operational service rather than a task that slips. Unpatched systems remain the most common initial access route, and the failure is almost always organisational rather than technical.
Penetration testing
Testing to find what the controls miss, which also supports compliance obligations and cyber-insurance requirements that increasingly ask for evidence rather than assertions.
Data encryption
Encryption of data in transit and at rest, aligned with the immutable backup and recovery practice so protection is consistent across live systems and copies.
Sized for overburdened teams
The target is midsize organisations with small IT teams carrying security alongside everything else. The design assumption is that nobody internally has security as their only job.
Feeds the recovery practice
Detection output informs the ransomware recovery practice, and the recovery practice assumes detection will sometimes fail — which is the correct assumption to build on.
Frequently Asked Questions
Common questions about Cybersecurity Services from CloudFirst.
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Ransomware Data Recovery
Standby Recover for best-effort recovery on shared resources, Reserved Recover for guaranteed RTO and RPO on dedicated capacity, and a separate IBM path for AS/400 workloads. The tier is chosen per workload, so non-critical systems are not paying for guarantees they do not need.
Immutable Backup & Data Protection
Veeam-based backup for servers, endpoints, Microsoft 365 and Salesforce, encrypted in transit and at rest in an immutable repository. Backups that ransomware cannot alter are the difference between a recovery and a negotiation.
Disaster Recovery as a Service
Cold, warm and hot DRaaS on Veeam and VMware, self-managed or fully managed, with continuous replication, a written runbook and annual failover testing. Warm is the usual mid-market choice because it trades a modest RTO for a much smaller standing bill.