
Virtual desktop estates on Omnissa, formerly VMware Horizon, with GPU-backed images where the workload needs it, delivered on the same managed cloud that runs backup, DR and security — so the desktop layer is not a separate island.
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Secure access to business applications from any device or location, with a consistent experience across platforms. The practical effect is that a laptop failure stops being an outage for the person it happens to.
The platform is Omnissa, previously known as VMware Horizon, with engineers designing the environment and provisioning desktops — including GPU processors where the workload genuinely requires them, such as design or analysis work.
Because the desktop and its data stay in the environment rather than on the device, bring-your-own-device stops being a security compromise. That also removes hardware procurement and supply-chain delays from the IT team's workload.
Multiple global images can be defined and deployed, so a new starter gets a correctly configured desktop immediately and a leaver's access ends cleanly. In high-turnover or project-based organisations this is the strongest single argument.
Policies are enforced centrally, with options such as restricting local data copies. Enforcing data handling rules on physical laptops is largely aspirational; in a virtual desktop it is a setting.
Standard image creation, Windows and VMware licensing administration, control plane maintenance, WAN connectivity, compute and storage availability, server backup, hosting environment, VPN and NSX firewall are all part of the service rather than separate line items.
Security, business continuity and managed services can be layered on top, and it runs on the same infrastructure as backup, DR and managed security — so the desktop estate is covered by the same protections as the servers.
Common questions about Virtual Desktops from CloudFirst.
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Cold, warm and hot DRaaS on Veeam and VMware, self-managed or fully managed, with continuous replication, a written runbook and annual failover testing. Warm is the usual mid-market choice because it trades a modest RTO for a much smaller standing bill.