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Ruby
Ruby
Service Detail

Live Chat

Ruby's live chat service places US-based chat agents on your website in real time — engaging visitors, capturing leads, answering common questions, and routing complex inquiries to your team following your custom scripts and guidelines.

Free Advisory

Fibi sources Ruby Live Chat at no cost to you. Our advisory is funded by the carrier.

Side-by-Side Comparison

We compare Ruby against 300+ carriers so you know you're getting the best solution for your needs.

Post-Sale Support

Dedicated advisor for the life of your contract — Fibi escalates issues on your behalf so you're never dealing with carrier support alone.

About Live Chat from Ruby

  • Ruby's live chat service places US-based chat agents on your website in real time — engaging visitors, capturing leads, answering common questions, and routing complex inquiries to your team following your custom scripts and guidelines.

Fibi sources Live Chat from Ruby alongside 300+ providers — comparing pricing, SLAs, and contract terms so you always get the best deal, at no cost to you.

Frequently Asked Questions

Common questions about Live Chat from Ruby.