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VocalIP
VocalIP
Service Detail

Cloud Contact Center

VocalIP provides cloud contact center for SMBs — inbound call routing, IVR, call queuing, agent desktop, call recording, and reporting for 5-50 agent teams handling customer service, sales, or help desk functions.

Free Advisory

Fibi sources VocalIP Cloud Contact Center at no cost to you. Our advisory is funded by the carrier.

Side-by-Side Comparison

We compare VocalIP against 300+ carriers so you know you're getting the best solution for your needs.

Post-Sale Support

Dedicated advisor for the life of your contract — Fibi escalates issues on your behalf so you're never dealing with carrier support alone.

About Cloud Contact Center from VocalIP

  • VocalIP provides cloud contact center for SMBs — inbound call routing, IVR, call queuing, agent desktop, call recording, and reporting for 5-50 agent teams handling customer service, sales, or help desk functions.

Fibi sources Cloud Contact Center from VocalIP alongside 300+ providers — comparing pricing, SLAs, and contract terms so you always get the best deal, at no cost to you.

Frequently Asked Questions

Common questions about Cloud Contact Center from VocalIP.