Outcome summary
All six sites moved to dedicated fiber with explicit MTTR and uptime SLAs. Failover connectivity added at previously unprotected sites. Carrier BAA documentation obtained and filed. Improved reliability and provider visibility across the group.
Solutions involved
The challenge
A regional clinic group needed to ensure their connectivity infrastructure supported HIPAA compliance requirements — specifically around uptime SLAs for EHR systems and data transmission security. Their existing contracts lacked explicit MTTR commitments and did not include business-class redundancy at three of six sites.
What Fibi did
Fibi conducted an SLA audit against HIPAA-relevant uptime requirements, identified gaps in the existing carrier agreements, and sourced dedicated fiber with documented failover options. We also coordinated review of carrier BAA (Business Associate Agreement) availability where applicable.
Result
All six sites moved to dedicated fiber with explicit MTTR and uptime SLAs. Failover connectivity added at previously unprotected sites. Carrier BAA documentation obtained and filed. Improved reliability and provider visibility across the group.
Representative project profile. Compliance outcomes depend on carrier agreements, configuration, and client-side controls. Fibi does not provide legal or compliance advice.
A 30-minute discovery call — we map your current footprint, flag expiry windows, and identify options. No commitment required.