Smart Hands Plus — On-Site NOC Technicians, 24/7/365
Physical on-site technician service with a 15-minute priority SLA, available 24/7/365. Covers rack and stack, cabling, hardware swap, asset management, inventory tracking, and logistics coordination. Eliminates the need to maintain on-site IT presence for data center equipment — 123NET
Free Advisory
Fibi sources 123Net Smart Hands Plus at no cost to you. Our advisory is funded by the carrier.
Side-by-Side Comparison
We compare 123Net against 300+ carriers so you know you're getting the best solution for your needs.
Post-Sale Support
Dedicated advisor for the life of your contract — Fibi escalates issues on your behalf so you're never dealing with carrier support alone.
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Fiber Internet — 4,500+ Miles, Up to 400 Gbps
123NET owns and operates 4,500+ miles of fiber across Michigan — designed, built, and maintained entirely in-house. Capacity scales to 400 Gbps with 99.99% SLA. On-net installations complete in under 30 days; 270,000+ near-net Michigan addresses are within the buildout footprint. 200 to 300 miles of new fiber added annually ensures the network continues expanding into new Michigan communities.
Fixed Wireless — Up to 10 Gbps, Installs in 7–14 Days
Dedicated fixed wireless connectivity from 55+ towers across Michigan — delivering speeds up to 10 Gbps with 128-bit AES encryption and no buildout costs. Installs in 7 to 14 days, making it the fastest path to dedicated business connectivity for locations outside the direct fiber footprint. Suitable as a primary connection or as a diverse secondary circuit alongside fiber — and used by many Michigan businesses as a bridge while fiber construction is underway.
Dedicated Internet Access (DIA) — 99.99% SLA, BGP, Managed Router
Private, unshared bandwidth with a formal 99.99% uptime SLA — not shared with other customers. DIA includes BGP routing support, a managed router option, and access to 123NET
Dark Fiber — 4,500+ Miles, Lease or IRU
Lease or IRU access to 123NET