Real-Time Agent Assist
AI-powered tools that empower contact center agents with real-time data, insights, and suggestions during customer interactions. Results: 78% cost reduction vs. live agent, under 3-minute resolution time (vs. 18.5-minute standard), and under 3-second first response time (vs. 4-hour 42-minute standard).
Free Advisory
Fibi sources Ascent Business Partners Real-Time Agent Assist at no cost to you. Our advisory is funded by the carrier.
Side-by-Side Comparison
We compare Ascent Business Partners against 300+ carriers so you know you're getting the best solution for your needs.
Post-Sale Support
Dedicated advisor for the life of your contract — Fibi escalates issues on your behalf so you're never dealing with carrier support alone.
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