Call Center (Inbound/Outbound)
Agent and supervisor roles with skills-based routing, call recording, and live coaching (listen, whisper, barge). Real-time dashboards, wallboards, and scheduled reports for full queue visibility.
Free Advisory
Fibi sources Bridge Connex Call Center (Inbound/Outbound) at no cost to you. Our advisory is funded by the carrier.
Side-by-Side Comparison
We compare Bridge Connex against 300+ carriers so you know you're getting the best solution for your needs.
Post-Sale Support
Dedicated advisor for the life of your contract — Fibi escalates issues on your behalf so you're never dealing with carrier support alone.
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Microsoft Teams Integration
Full PSTN calling through Microsoft Teams powered by Bridge Connex. Existing phone numbers and extensions preserved — employees call and receive calls inside Teams without separate Microsoft Calling Plan licenses.